:::::::::::::US Forest Service: Employee Resources:::::::::::::::::::::::::::::::::

OFFICE TECHNOLOGY
This section includes information about how to use and policies regarding many of the office equipment, including computers, telephones, cameras and other technology equipment. In this section, you can find impowrtant information regarding property passes, the different databases and other Forest Service programs.

Table of Contents:

General Information
Office Equipment
Computer Programs and Network
Telephones, Faxes and Personal Digital Assistants (PDAs)
Feedback

NEW EMPLOYEE ORIENTATION

OFFICE TECHNOLOGY

SECURITY, SAFETY & HEALTH

TRAVEL

ADDITIONAL RESOURCES

General Information

Property pass form
Surplus equipment instructions and contacts -- see Pat Lucas
Information Resource Management

Office Equipment

How to use the new a/v equipment(LCD, DVD, Video and Microphone)in the Africa Room -- see Outreach Team
LCD projector to borrow -- see Pari
Digital cameras to borrow -- -- see Pari & Trisha
- Models New! Sony Cybershot and Olympus Camedia
Laptops --
For problems call the End User Support Center (EUSC) at 1-888-426-3872 or go to their website to initiate a ticket.
Fax Machines --
For problems call the End User Support Center (EUSC) at 1-888-426-3872 or go to their website to initiate a ticket.
Photocopiers
- Color -- if repairs are needed tell Pat Lucas
- Black and white -- if repairs are needed tell Noretta
Printers --
For problems call the End User Support Center (EUSC) at 1-888-426-3872 or go to their website to initiate a ticket.

Computer Programs and Network

Policies on external software--Please email Ron Ingram, Jonathan Midura, or Paolo Paqueo if you need non-Forest Service software installed.
IT checklist for new employees
Administration Privileges
Auto/Air Adapters
How to share large files
How to add FS-IP printers to your computer
- Standard Printers

How to set up VPN
Traveling with a Forest Service laptop?
Do you need to Dial-up, go Wireless and/or access VPN?
Update Symantec Antivirus
Teleconferecing within FS
How to create PDF documents
How to scan
How to burn a CD (one at a time) at Stella
How to make a CD from your own computer
Making large number of copies of documents and CD's
MSG Activation 180 Days
FS-IP database tools -- Please see Jonathan Midura or Paolo Paqueo for help. The two would prefer to be reached via the Work Order.
Applying for FS Database Access
FS programs
- Lotus Notes
  - E-mail and iNotes instructions
- INCA (USDA's international cable system which includes international travel country clearance cables)
  - Instructions for applying for an INCA login (this will ask you to enable macros. Say "yes" if you want to use these instructions)
  - Form to apply for INCA login
  - The INCA users' manual can be obtained from the INCA site once you are in the INCA system

Telephones, Faxes and Personal Digital Assistants (PDAs)

Telephones
- Phone policy
- How to Use Desk Phone
  - Voice Mail
    1. Sample outgoing voice mail greeting
    2. Cheat sheet for operating voicemail
  - Conference Calls
    1. Link to MCI conference calling instructions
    2. Phones with 3 person conference capability -- All desk phones have 3 person conference capability. To initiate a 3-person call, dial your first number; when the person answers, hit the Conf button, and then dial your second number. When the second person has answered, hit the Conf button again.
    3. Phones with 6 person conference capability -- Only a select number of phones have 6-person capability. These offices include: Val's, Whetten's, Jerilyn's, Alex's and Stephanie's. (see #2 above for how to make conference call).

Multi-party speaker phone for conference room -- see Pari or Noretta

Government Calling Card:
- Request a calling card -- Overview
- Request a card -- form
Cell Phones -- see Patricia Suchodolski for cell phones at least 2 weeks prior to use
- About your Motorola cell phone (e.g. SIM cards, passwords, voicemail access)
Personal Digital Assistants -- ordering information

Please give us your feedback on how we can improve this page. What was helpful or effective? What was missing or could be improved? Email us and let us know what you think! Thanks!

Back to the Employee Resources Welcome Page

2000 US Forest Service International Programs
Legal Information and Disclaimer
Webmaster