Contact Us
General Contacts
Questions? If you have general questions relating to our policies or legal matters, please visit our Frequently Asked Questions.
E-mail: |
TTBInternetQuestions@ttb.gov |
Telephone: |
202-453-2000, TTY: 202-882-9914 |
Address |
Alcohol and Tobacco Tax and Trade Bureau
1310 G Street, NW., Box 12
Washington, DC 20005 |
Advertising, Labeling, and Formulation Division Public Room
Hours of Operation |
Walk-In: 1:30 p.m. to 2:30 p.m. Monday through Friday, except Federal holidays.
By Appointment: 10:00 a.m. to 11:30 a.m. and 2:30 to 3:30 p.m. Tuesdays, Wednesdays and Thursdays. To schedule an appointment, call 1-866-927-2533 (toll free) or 202-453-2250 and select the appropriate option. |
Address |
Alcohol and Tobacco Tax and Trade Bureau
Advertising, Labeling and Formulation Division
1310 G Street, NW., Box 12
Washington, DC 20005 |
Telephone: |
(202) 453-2250
or Toll-Free at (866) 927-ALFD (2533) |
E-mail: |
alfd@ttb.treas.gov |
Use the TTB Organizational Directory to find the e-mail, phone number, and mailing addresses of offices and divisions located at TTB headquarters.
E-mail Response Policy
When you send us your e-mail address we will not share it with anyone outside of the TTB staff. We will use your e-mail address to respond to your requests for information only. However, there is an exception for e-mail comments submitted in response to Notices of Proposed Rulemaking (see “Comments” section under our Privacy Notice).
We strongly advise you not to submit personal information (e.g., Social Security Number, Employer Identification Number, Permit Registry Number, etc.) via e-mail because this information is not protected or secure. In your e-mail you may identify the type of business you would like to discuss, and let us know when and how we may contact you. To learn more on how we protect your privacy read our
Privacy Notice.
Regional Contacts
National Revenue Center (NRC) – the Bureau’s nexus of permit and tax collection activities.
Field Offices
TTB has field offices in several major U.S. cities, as well as Puerto Rico. The field structure is comprised of 17 field offices, 10 for the Tax Audit Division and 7 for the Trade Investigations Division.
Use this chart to guide you in selecting the appropriate office to contact.
Tax Audit Division (TAD) |
Use the TTB District Field Offices map to find the address of the TTB field office nearest you. |
Trade Investigations Division (TID) |
Use the TID Contact Information page to find the Trade Investigations field office nearest you. |
For all industry operations in Puerto Rico and the Virgin Islands |
District Director (Investigations), Puerto Rico Operations
Suite 310
Torre Chardon
350 Chardon Avenue
San Juan, PR 00918 |
Telephone |
787-766-5584 |
Fax |
787-766-6426 |
Laboratories
Laboratory |
Address |
Email |
Telephone |
Beverage Alcohol Laboratory and Nonbeverage
Products Laboratory |
6000 Ammendale Road
Beltsville, Maryland 20705-1250 |
laboratory@ttb.gov |
240-264-1596 |
Compliance Laboratory |
490 N. Wiget Lane
Walnut Creek, California 94598 |
laboratory@ttb.gov |
513-684-3356 |
Toll-Free Numbers
Contact |
Telephone |
Topics |
Advertising, Labeling, and Formulation Customer Service Desk |
1-866-927-ALFD (2533) |
Advertising, labeling, and formulation. |
National Revenue Center |
1-877-TTB-FAQS
(1-877-882-3277) |
Permits, applications, claims, filing excise tax returns, and other tax collection activities |
Federal Tax Stamp Question Line |
1-800-937-8864 |
Federal Tax Stamp |
Permits Online |
1-855-882-7665 |
Permits Online Applications, or technical issues |
Other Contacts
Contact |
Telephone/Fax |
Email |
Freedom of Information Officer
1310 G Street, NW.,
Suite 200 East
Washington, DC 20220 |
(202) 882-9904 or
(202) 453-2265 (o)
(202) 453-2331 (f) |
ttbfoia@ttb.gov |
Tom Hogue
Congressional and Media Inquiries
1310 G Street NW
Suite 300-E
Washington, DC 20220 |
(202) 453-2180 (o)
(202) 435-2912 (f) |
info@ttb.gov |
State Liaison
|
(402) 486-1774 (o) (f)
(402) 540-2611 (c) |
stateliaison@ttb.gov |
Open Government Initiative Point of Contact to Treasury |
202-453-2270 (o)
202-453-2975 (f) |
opengovernment@ttb.gov |
Plain Writing at TTB |
202-453-2270 (o)
202-453-2975 (f) |
plainwriting@ttb.gov |
Web Site Technical Contacts
Send questions or suggestions about our Web site to TTBWebmaster@ttb.gov.
Page last reviewed/updated: 08/29/2012