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TTB.gov NRC Contacts Page

Consumer Corner

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TTB.gov NRC Contacts

Alcohol and Tobacco Tax and Trade Bureau
National Revenue Center
550 Main Street
Suite 8002
Cincinnati, OH  45202-5215

Toll-Free 1 (877) 882-3277 / 1 (877) TTB-FAQS
FAX: (202) 453-2984
E-MAIL: TTBInternetQuestions@ttb.gov

One convenient way to reach the National Revenue Center (NRC) is to dial our primary toll-free number, 1 (877) 882-3277, then navigate through our new, streamlined menu.

We welcome your emails, but please be aware that e-mail is not a secure method of communication.  Your personal information (Social Security Number, Employer Identification Number, etc.) is not protected or secure.  If you are not comfortable transmitting personal information via email, please identify in your email message the type of business that you would like to discuss, and let us know when and how we may contact you to obtain additional information.  Remember to also contact your State, Local and other Federal regulatory agencies for additional licensing or permitting requirements.

Continental United States

Puerto Rico & Virgin Islands

Permits Online (PONL)

Alcohol & Tobacco Excise Tax Returns (Not Puerto Rico Returns)

Alcohol & Tobacco Tax & Trade Bureau

National Revenue Center
550 Main Street, Suite 8002
Cincinnati, Ohio 45202-5215

Toll-Free:

1 (877) 882-3277
1 (877) TTB-FAQS

Direct:

(513) 684-3334

Email:

TTBInternetQuestions@ttb.gov

Alcohol & Tobacco Tax & Trade Bureau
District Director (Investigations)
Puerto Rico Operations
Suite 310, Torre Chardon
350 Chardon Avenue
San Juan, PR 00918-2124

Telephone:

(787) 766-5584

Fax:

(787) 766-6426

Toll-Free:  

1 (855) 882-7665
1 (855) TTB-PONL

Email: 

permitsonline@ttb.gov

TTB
Excise Tax
P.O. Box 790353
St. Louis, MO 63179-0353

Special Occupational Tax (SOT)

Firearms and Ammunition Excise Tax Returns

Toll-Free:

1 (800) 937-8864

Direct: 

(513) 684-2979

TTB
Excise Tax
P.O. Box 979055
St. Louis, MO 63197-9000

More detailed contact information:

Type of Business or Proposed Business

Email Address

General Telephone Number

General Fax Number

Beer

  • Brewery
  • Brew Pub
  • Microbrewery
  • Sake Plant

ttbbeer@ttb.treas.gov

Permit:
(513) 684-3337
Tax:
(513) 684-2238

Permit:
(202) 453-2978
Tax:
(202) 453-2979

Beverage Alcohol

  • Importer
  • Wholesaler
  • Exporter
    (of beverage alcohol products such as wine, beer, or distilled spirits for commercial purposes)

ttbimport@ttb.treas.gov

Permit:
(513) 684-3337

Permit:
(202) 453-2978

Distilled Spirits

  • Distilled Spirits Plant
  • Alcohol Fuel Plant (contact the Permit group for all matters)

ttbspirits@ttb.treas.gov

Permit:
(513) 684-7150
Tax:
(513) 684-3335

Permit:
(202) 453-2997
Tax:
(202) 453-2996

Firearms and Ammunition

  • Manufacturer
  • Importer
    (of firearms and/or ammunition subject to the Federal Firearms and Ammunition Excise Tax (FAET))

ttbfaet@ttb.treas.gov

Tax:
(513) 684-3817

Tax:
(202) 453-2990

Industrial Alcohol/Spirits

  • Manufacturer of Non-Beverage Products (MNBP) (Contact the Tax group for all matters)
  • Tax Free Alcohol User (Contact the Permit group for all matters)
  • Specially Denatured Alcohol Dealer or User (Contact the Permit group for all matters)

ttbtaxfree@ttb.treas.gov

Permit:
(513) 684-7150
Tax:
(513) 684-3335

Permit:
(202) 453-2997
Tax:
(202) 453-2996

Special (Occupational Tax)

  • Retail Establishment (selling alcohol beverages)
    (Businesses such as a bar, restaurant or carry out selling beverage alcohol products)
  • Special (Occupational) Taxes (Tax stamp)

ttbtaxstamp@ttb.treas.gov

Toll-Free:
1 (800) 937-8864
Direct:
(513) 684-2979

Tax:
(202) 453-2993

Tobacco

  • Importer or Manufacturer of Tobacco Products or Processed Tobacco
    (including processed tobacco, cigarette papers and tubes, other than retail)
  • Export Warehouse Proprietor

ttbtobacco@ttb.treas.gov

Permit:
(513) 684-7150
Tax:
(513) 684-7137

Permit:
(202) 453-2304
Tax:
(202) 453-2338

Wine

  • Winery
  • Bonded Wine Cellar
  • Vinegar Plant

ttbwine@ttb.treas.gov

Permit:
(513) 684-6882
Tax:
(513) 684-7151

Permit:
(202) 453-2999
Tax:
(202) 453-2338

Additional Numbers

General Phone Number

General Fax Number

Delinquent Tax Group (Collections, Bankruptcies, Bad Checks, Payment Agreements, etc.)

(513) 684-3629

(202) 453-2988

Document Processing and Analysis Group (DPAG) (Application Triage, etc.)

(513) 684-3334

(202) 453-2989

Operations Services Branch (Master Settlement, Forms, Web Content, etc.)

(513) 684-3334

(202) 453-2994

For general information, or if you have questions on topics not listed above, please contact us at: TTBInternetQuestions@ttb.gov
If you have technical questions or suggestions for our Web site, please contact the TTBWebmaster@ttb.gov

 

Page last reviewed/updated:  08/29/2012