Aviation Consumer Protection Home Page

Aviation Consumer Protection Division Graphic

Español/Spanish

Air Travel Consumer Report

The most recent report was issued April 2009

Includes data for the following periods:

Flight Delays February 2009 / 12 Months Ending February 2009
Mishandled Baggage February 2009
Oversales - 4th Quarter 2008 / January-December 2008
Consumer Complaints February 2009
(Includes Disability and Other Discrimination Complaints)
Customer Service Reports to the Dept. of Homeland Security February 2009
Airline Animal Incident Reports February 2009

Air Travel Consumer Reports

2009
2008
2007
2006
2005
2004
2003
2002
2001
2000
1999
1998

Additional Air Travel Data Available on the BTS Website

Subscribe to FAA notifications about current delays at specific airports.

Office of Aviation Enforcement and Proceedings
U.S. Department of Transportation
1200 New Jersey Ave, SE
Washington, DC 20590
http://airconsumer.ost.dot.gov