Air Travel Consumer Report for 1999
The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Enforcement and Proceedings. The report is designed to assist consumers with information on the quality of services provided by the airlines. This page links to reports from 1999.
The report is divided into four sections. These sections deal with flight delays, mishandled baggage, oversales and consumer complaints. Each section of the report is preceded by a brief explanation of how to read and understand the information provided.
The report is usually issued during the first week of each month. The data on flight delays, mishandled baggage, and consumer complaints are two months behind the issue date of the report, e.g. the report issued in early May has data from the month of March. Oversales are reported quarterly rather than monthly, and oversales figures may be slightly older than the other data in certain months. The report, which contains tables of information, is best printed in "landscape" orientation.
Reports Issued in 1999 |
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To see the PDF version of the reports you will need the Adobe Acrobat reader. Click the icon to download it for free. |
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December 1999 Report PDF Version | MS Word Version Flight Delays: October 1999 Mishandled Baggage: October 1999 Oversales: 3rd Quarter 1999 / January - September 1999 Consumer Complaints: October 1999 Disability Complaints: October 1999 |
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November 1999 Report PDF Version | MS Word Version Flight Delays: September 1999 Mishandled Baggage: September 1999 / January - September 1999 Oversales: 2nd Quarter 1999 / January - June 1999 Consumer Complaints: September 1999 (tables 1-4) / September 1999 (rankings - table 5) / January - September 1999 (tables 1-4) / January - September 1999 (table 5) |
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October 1999
Report PDF Version | MS Word Version Flight Delays: August 1999 Mishandled Baggage: August 1999 Oversales: 2nd Quarter 1999 / January - June 1999 Consumer Complaints: Aug. 1999 (table 1-5) / Aug. 1999 (Table 6) |
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September
1999 Report PDF Version | MS Word Version Flight Delays: July 1999 Mishandled Baggage: July 1999 Oversales: 2nd Quarter 1999 / January - June 1999 Consumer Complaints: July 1999 Tables 1-5 / July 1999 (Table 6) |
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August
1999 Report PDF Version | MS Word Version Flight Delays: June 1999 Mishandled Baggage: June 1999 / January - June 1999 Oversales: 1st Quarter 1999 Consumer Complaints: June 1999 Tables 1-5 / June 1999 Table 6 January - June 1999 Tables 1-5 / January - June 1999 Table 6 |
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July 1999 Report PDF Version | MS Word Version Flight Delays: May 1999 Mishandled Baggage: May 1999 Oversales: 1st Quarter 1999 Consumer Complaints: May 1999 Tables 1-5 / May 1999 Table 6 |
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June
1999 Report PDF Version | MS Word Version Flight Delays: April 1999 Mishandled Baggage: April 1999 Oversales: 4th Quarter 1998 / January - December 1998 Consumer Complaints: April 1999 Tables 1-5 / April 1999 Table 6 |
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May 1999 Report PDF Version | MS Word Version Flight Delays March 1999 Mishandled Baggage: March 1999 / January - March 1999 Oversales: 4th Quarter 1998 / January - December 1998 Consumer Complaints: March 1999 Tables 1-5 / March 1999 Table 6 January - March 1999 Tables 1-4 / January - March 1999 Table 5 |
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April 1999 Report PDF Version | MS Word Version Flight Delays: February 1999 Mishandled Baggage: February 1999 Oversales: 4th Quarter 1998 / January - December 1998 Consumer Complaints: Tables 1-5 / Table 6 |
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March
1999 Report PDF Version | MS Word Version Flight Delays: March 1999 Mishandled Baggage: January 1999 Oversales: 4th Quarter 1998 / January - December 1998 Consumer Complaints: Tables 1-5 / Table 6 |
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February 1999 Report PDF Version | MS Word Version Flight Delays: December 1998 / 12 Months Ending December 1998 Mishandled Baggage: December 1998 / 12 Months Ending December 1998 Oversales: 3rd Quarter 1998 / January - September 1998 Consumer Complaints: December 1998 |
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January 1999 Report PDF Version | MS Word Version Flight Delays: November 1998 / 12 Months Ending November 1998 Mishandled Baggage: November 1998 Oversales: 3rd Quarter 1998 / January - September 1998 Consumer Complaints: November 1998 |
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Office of Aviation Enforcement and Proceedings
U.S. Department of Transportation
1200 New Jersey Ave, SE
Washington, DC 20590
http://airconsumer.ost.dot.gov
