KEY INITIATIVE:
OPERATIONAL REVIEWS

Organizational Priority #2

Optimize performance of management and support functions to assure efficiency and administrative integrity of operations.

Leader

Michele Lagana

Collaborators

Board of Governors, CC Office of Financial Resources Management, CC Office of Administrative Management & Planning

Description

As identified by the CC Board of Governors, the CC has implemented a process for review of departmental operations for efficiency and effectiveness. The operational reviews consist of developing departmental performance measures, collaborating with other health care facilities, reviewing staffing levels, and recommending operational improvements.

Accomplishments-to-Date

• Conducted operational reviews of the following departments:
  • Housekeeping and Fabric Care
  • Materials Management Department
  • Social Work Department
  • Outpatient Department
  • Spiritual Ministry
• Identified recommendations for operational improvement
• Implementation of Housekeeping and Materials Management recommendations

FY2000 Goals

• Complete reviews
• Implement recommended improvements