Determining Needs and Setting Priorities for Systems Change

Resources

Please note: Some links on this page take you outside the Better Diabetes Care website. The NDEP does not endorse or otherwise guarantee the accuracy of links that take you out of this website.

1. IOM publication Crossing the Quality Chasm
   www.nap.edu/catalog/10027.html

2. The Drucker Foundation Self-Assessment Tool. A process for nonprofit organizations to clarify mission, define results, set goals, and develop a focused plan. www.pfdf.org/leaderbooks/sat
   The Drucker Self-Assessment Tool presents the five most important questions for any nonprofit organization to ask: What is our mission? Who is our customer? What does the customer value? What are our results? What is our plan?

3. American Public Works Association. Self-Assessment - A Process for Improvement. www.apwa.net/About/Accreditation/
   Self-assessment using the Public Works Management Practices Manual is a valuable tool for determining how an agency's policies, procedures and practices compare to recommended practices identified by nationally recognized experts in the field of public works. Agencies can use the recommended practices contained in the manual as a model for developing or improving existing practices to enhance performance, increase productivity, and to strengthen employee morale.

4. Indian Health Service (IHS) Integrated Diabetes Education and Care Recognition Program.
   www.ihs.gov/MedicalPrograms/Diabetes/recognition/recog_index.asp

5. Joint Commission on Accreditation of Healthcare Organizations
   Publication - 2008 Disease-Specific Care Certification Requirements for Inpatient Diabetes Care (Module) - $15.00
   store.jcrinc.com/JCRStore/SearchProductAction.do

6. The Agency for Healthcare Research and Quality’s (AHRQ) Translating Research into Practice shows how AHRQ research findings have contributed to a better understanding of how to measure quality and outcomes of diabetes care.
   www.ahrq.gov/research/tripdiab.htm

7. Institute for Healthcare Improvement
   www.ihi.org/IHI/Topics/Improvement/ImprovementMethods/
   The Institute for Healthcare Improvement (IHI) is a not-for-profit organization driving the improvement of health by advancing the quality and value of health care. This website offers comprehensive information that will assist you in organizing and implementing quality improvement projects.

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