Services Contacts for Headquarters
- Building and Facility Services
- Administrative Services
- Emergency Management
- Travel Services
- Customer Service Amenities
| Building and Facility Services Service / Function | Contact Information |
|---|---|
| Accident and Injury Reporting | (202) 586-1005 Cherylynne Williams FORS: GE-112 E/M: HQSafetyandHealth@hq.doe.gov |
| Carpeting | All Headquarters Locations (202) 287-5413 E/M: HQPropertyAndSupply@hq.doe.gov Link to Carpeting FAQs |
| Carpet Cleaning | FORS: (202) 586-6100 E/M: ForFacOpsHelpdesk@hq.doe.gov GTN: (301) 903-4005 E/M: GTNFacOpsHelpdesk@hq.doe.gov |
| Elevators | FORS: (202) 586-6100 E/M: ForFacOpsHelpdesk@hq.doe.gov GTN: (301) 903-4005 E/M: GTNFacOpsHelpdesk@hq.doe.gov |
| Furniture Repairs | All Headquarters Locations (202) 586-6508 E/M: HQPropertyAndSupply@hq.doe.gov |
Heating and Air Conditioning, Plumbing, | FORS: (202) 586-6100 E/M: ForFacOpsHelpdesk@hq.doe.gov GTN: (301) 903-4005 E/M: GTNFacOpsHelpdesk@hq.doe.gov |
| Industrial Hygiene and Safety | (202) 586-1005 Cherylynne Williams FORS: GE-112 E/M: HQSafetyandHealth@hq.doe.gov |
| Keys and Locks for Offices | FORS: (202) 586-6100 E/M: ForFacOpsHelpdesk@hq.doe.gov GTN: (301) 903-4005 E/M: GTNFacOpsHelpdesk@hq.doe.gov |
| Locksmith for Desks, Cabinets and Safes | All Headquarters Locations (202) 586-7150 E/M: HQPropertyAndSupply@hq.doe.gov |
| Moving | FORS: (202) 586-0202 GTN: (301) 903-2081 E/M: HQPropertyAndSupply@hq.doe.gov Link to Moving FAQs |
| Recycling | FORS: (202) 586-6100 E/M: ForFacOpsHelpdesk@hq.doe.gov GTN: (301) 903-4005 E/M: GTNFacOpsHelpdesk@hq.doe.gov Link to Recycling web page Link to Recycling Programs results web page |
| Shipping | FORS: (202) 586-6930 GTN: (301) 903-5388 |
| Space Management | FORS: (202) 586-3134 GTN: (301) 903-6575 |
| Supply Stores | 9:00 a.m. to 4:00 p.m. FORS: Room GA-171 (202) 554-1451 GTN: Room R-008 (301) 515-9109 MA Oversight: Terry Butler (202) 586-2001 Lisa Peteet (202) 287-5496 |
| Tenant Alterations/Painting | FORS: (202) 586-3134 GTN: (301) 903-7050 |
| Trash Services | FORS: (202) 586-6100 E/M: ForFacOpsHelpdesk@hq.doe.gov GTN: (301) 903-4005 E/M: GTNFacOpsHelpdesk@hq.doe.gov |
| Barber Shop | FORS: The Razor's Edge (202) 586-1615 Room GD-020 GTN: (301) 903-5252 Room E-001 |
| Dry Cleaners | FORS: (202) 586-4343 |
| Shoe Shine | FORS: The Cavalier Shine Monday through Thursday, 9:00 a.m. to 4:00 p.m. Ground Floor - Escalator Lobby |
| Headquarters Emergency Management Service / Function | Contact Information |
|---|---|
| Emergency Operating Procedures Occupant Emergency Plans | (202) 586-9537 Kevin Williamson FORS: 1F-041 E/M: HQIMT@hq.doe.gov Link to Emergency Procedures web page Link to Occupant Emergency Plans web page |
| Travel Services Service / Function | Contact Information |
|---|---|
| ADTRAV | 1-(888) 205-2369 |
| DOE Employer Sponsored Visas | Passport Services (202) 586-3601 |
| J-1 Visa Exchange Visitors Program and IGA Waivers | Jennifer Jantos (202) 586-4526 Sean Mitchell (301) 903-5625 Link to Exchange Visitors Program web page |
| Foreign Travel Management System (FTMS) | CBSHelpDesk@hq.doe.gov (301) 903-2500 Option 4 Link to FTMS information |
| Interagency Working Group (IAWG) on U.S. Government- Sponsored International Exchanges and Training | Sean Mitchell (301) 903-5625 Jennifer Jantos (202) 586-4526 Link to IAWG information |
| International Visitor Leadership Program | Jennifer Jantos (202) 586-4526 Link to International Visitor Leadership Program Information |
| MEDEX | Jennifer Jantos (202) 586-4526 Link to MEDEX information |
| Official U.S. Passports and Visas | Anahit Green Te'Anna Griffin (202) 586-3601 Link to U.S. Passport and Visa information Federal Acceptance Agent for New Passport Applications Jennifer Jantos (202) 586-4526 |
| Permanent Change of Duty Station (PCS) | Policy Only: Travel.Management@hq.doe.gov (301) 903-2500, option 4 Processing: PCSTravel@hq.doe.gov |
| Travel and Relocation Policy | Travel.Management@hq.doe.gov (301) 903-2500, option 4 |
| Customer Service Amenities Service / Function | Contact Information |
|---|---|
| Barber Shops | Forrestal The Razor's Edge Monday through Thursday, 9:00 a.m. to 1:00 p.m. By Appointment Only (202) 586-1615 Room GD-020 Germantown Tuesday through Thursday, 8:30 a.m. to 4:00 p.m. Friday, 8:30 a.m. to 3:00 p.m. Walk-Ins Allowed (301) 903-5252 Room E-001 |
| Shoe Shine | Forrestal The Cavalier Shine Monday through Thursday, 9:00 a.m. to 4:00 p.m. Ground Floor - Escalator Lobby |
| Dry Cleaners | Forrestal Monday through Friday, 7:00 a.m. to 3:00 p.m., excluding lunch break from 12 to 12:30 p.m. Room GE-129 Dry cleaners page on DOE Powerpedia |
| MAAdm updated 08/06/2020 - New Format |