The Office of Management provides many of the services that keep the Department of Energy facilities operating, as well as many of the managerial support functions that are shared by many of the Program Offices. These functions are primarily provided by the Office of Administration, MA-40.
Facility Operations
- Carpeting - Our team provides varied types of carpet services which includes carpet installation, cleaning and repair. Further information is available on the Services FAQs page.
- Inquiries regarding carpeting cleaning should be made to the Facilities Helpdesk for your building:
Forrestal - (202) 586-6100, e-mail ForFacOpsHelpdesk@hq.doe.gov
Germantown - (301) 903-4005, e-mail GTNFacOpsHelpdesk@hq.doe.gov - Carpet Repair/Installation - Submit your requisitions to HQPropertyandSupply@hq.doe.gov or call (202) 287-5413. Once received, a representative will come to your office to make an anlysis of your request. At that time you will receive more information on how to proceed.
- Inquiries regarding carpeting cleaning should be made to the Facilities Helpdesk for your building:
- Electrical Maintenance:
Forrestal - (202) 586-6100, e-mail ForFacOpsHelpdesk@hq.doe.gov
Germantown - (301) 903-4005, e-mail GTNFacOpsHelpdesk@hq.doe.gov - Furniture Repairs - If you are located at Germantown, Corporate 270, or Cloverleaf, the number for basic furniture repairs is (301) 903-5504. At Forrestal and L'Enfant Plaza, please call (202) 586-6508. When calling in a repair, please provide the national stock number that is located on the furniture. This is a white bar code label. Also provide the contact person, room number, building, phone number, and the nature of the repair.
- Grounds and Elevator Maintenance:
Forrestal - (202) 586-6100, e-mail ForFacOpsHelpdesk@hq.doe.gov
Germantown - (301) 903-4005, e-mail GTNFacOpsHelpdesk@hq.doe.gov - Heating and Air Conditioning - Inquiries regarding heating and air conditioning should be made to the Facilities Helpdesk:
Forrestal - (202) 586-6100, e-mail FORFacOpsHelpdesk@hq.doe.gov
Germantown - (301) 903-4005, e-mail GTNFacOpsHelpdesk@hq.doe.gov - Installation of Items Such as Artwork, Visual Boards, Clocks, etc. - contact the Facilities Helpdesk:
Forrestal - (202) 586-6100, e-mail FORFacOpsHelpdesk@hq.doe.gov
Germantown - (301) 903-4005, e-mail GTNFacOpsHelpdesk@hq.doe.gov - Keys and Locks:
- If you require locksmith services for a desk, safe, or cabinet, please call (202) 586-6508. Please provide who the request is for, room number, building location, and phone number.
- If you require a door lock changed or a cipher lock changed submit your requisitions to the Facilities helpdek for your building. Once received, a representative will come to your office to make an analysis of your request. At that time you will receive more information on how to proceed.
Forrestal - (202) 586-6100, e-mail FORFacOpsHelpdesk@hq.doe.gov
Germantown - (301) 903-4005, e-mail GTNFacOpsHelpdesk@hq.doe.gov
- Moving - See the Services FAQs page for further information.
Moving Services Request Form (pdf) - Painting (cyclical at no charge to customer)
- Recycling
- Shipping and Receiving
- Trash Pickup and Office Cleaning
Forrestal - (202) 586-6100, e-mail FORFacOpsHelpdesk@hq.doe.gov
Germantown - (301) 903-4005, e-mail GTNFacOpsHelpdesk@hq.doe.gov
Link to contact information for requesting Facility Operations Services.
Customer Service Amenities
- The Forrestal Barber Shop, The Razor's Edge, accommodates both ladies and gentlemen for cuts only. Service is by appointment only from 9:00 a.m.-1:00 p.m., Monday-Thursday. The Razor's Edge is located in Room GD-020, and appointments can be scheduled by calling (202) 586-1615.
- The Germantown Barber Shop is primarily by appointment, but walk-ins are allowed. In addition to providing hair cuts for both ladies and gentlemen, there is also a full service ladies hair stylist on-site. The hours of operation are 9:30 a.m.-3:30 p.m., Monday-Wednesday and 7:00 a.m.-5:00 p.m. Thursday-Friday. The Barber Shop is located in Room E-001, and customers can call (301) 903-5252 to make an appointment.
- Shoe Care Vendor - On-site shoe care services for Forrestal employees and visitors are provided by Shoe & Valet Express. The shoe care vendor is located in the Ground Floor escalator lobby. The hours of operation are Tuesday, Wednesday, and Thursday from 10:00 a.m. until 4:00 p.m.
Forrestal Amenities
- Barber Shop, The Razor's Edge
GD-020, (202) 586-1615
Hours: 6:30 a.m. to 1:00 p.m. Monday through Thursday. Closed Friday. - Shoe Shine, The Cavalier Shine, men's and women's shine & repair services
Ground floor near the escalator lobby, (301) 655-9937
Hours: 9:00 a.m. to 4:00 p.m. Monday through Thursday. Closed Friday. - Dry Cleaners, Forrestal Dry Cleaners
GE-139, (202) 586-4343
Hours: 8:00 a.m. to 3:00 p.m. Monday through Friday. Closed for lunch from 1:00 p.m. to 1:30 p.m. - Cafeteria, IL Creations Café
(202) 554-5673
Hours: 6:45 a.m. to 3:00 p.m. Monday through Friday. - Subway
Ground floor, south building, GE corridor
Hours: 9:45 a.m. to 3:30 p.m - Dunkin Donuts
Ground floor, south building, GE corridor
Hours: 9:45 a.m. to 3:30 p.m Monday through Friday - 4th floor snack shop, Fresh Express
4F-052
Hours: 6:45 a.m. to 3:00 p.m Monday through Friday - Café 30 24-Hour Micro Mart and Coffee Kiosk
6B-039
Self service, open 24/7 - Vending machines
- GE-225
- GE-032
- GA-124
- 2E-057
- 3E-055
- Loading Dock
- 7B-240 (Secretary of Energy’s Suite)
- DOE's Powerpedia lists further information on places to eat near the Forrestal building
Germantown Amenities
- Barber Shop
E-001, (301) 903-5252
Hours: 9:30 a.m. to 3:30 p.m. Monday through Wednesday
Hours: 7:00 a.m. to 5:00 p.m. Thursday and Friday - Cafeteria, IL Creations Café
E-wing, 1st floor
Hours: 6:45 a.m. to 2:30 p.m. Monday through Friday - Subway
E-wing, 1st floor
Hours: 6:45 a.m. to 2:30 p.m. Monday through Friday - Dunkin Donuts
E-wing, 1st floor
Hours: 6:45 a.m. to 2:30 p.m. Monday through Friday - Rick's Snack Shop
C-234
Hours: 7:00 a.m. to 4:30 p.m. Monday through Friday - Café 30 24-Hour Micro Mart and Coffee Kiosk
G-235
Self service, open 24/7 - Vending machines
- B-102
- E-044
- DOE's Powerpedia lists further information on places to eat near the Germantown building
MAAdmin Last Updated 01/29/20 - New Format