The Air University Student Access Issues
Contact Information
FOR THE QUICKEST response to your issue: Please follow the appropriate link below:
Air University Educational Services
The Air University Educational Services (1-800-262-9140) is an educational help desk service that allows customers to submit inquires which are responded to by personnel from the appropriate school or organization.
DO NOT CONTACT the 42d Comm Squadron (Base Webmaster), 42d Air Base Wing Public Affairs (42ABW/PA) or Various School Web Page Maintainers for Air University course or password issues.
CONTACT the appropriate Organizations below for the QUICKEST response:
Community College of the Air Force (CCAF)
For CCAF issues or questions, please visit the CCAF Homepage for help and contact information.
SOS Distance Learning Programs (SOS DL MSOS003)
E-Mail: SOC Education Support
Commercial Phone: (334) 953-4027
Please visit http://www.aueducationsupport.com. If there is no answer in the frequently asked questions, choose "Submit a Ticket" from the "Request Support" menu on the top of the page.
Blackboard
Please visit the Blackboard Login Page for help regarding Blackboard.
Air University Online Master's Program
Includes all ACSC and AU Online Master's Programs
Students requiring TECHNICAL support or are experiencing problems with the AU Portal may use the contact information below for assistance:
Air Command and Staff College (ACSC)
Programs Including:
ACSC Distance Learning
ACSC Online Master's Program
Please visit http://www.aueducationsupport.com. If there is no answer in the frequently asked questions, choose "Submit a Ticket" from the "Request Support" menu on the top of the page.
AWC Distance Learning Program (SDE (AWC ONLY) Officer/Civilian PME only)
Please visit http://www.aueducationsupport.com. If there is no answer in the frequently asked questions, choose "Submit a Ticket" from the "Request Support" menu on the top of the page.
Air Force Personnel Professional Development School Virtual Campus Course Support
Commercial Phone: (334) 953-8944 or (334) 953-9545
CPMC Course Issues: Maxwell/Eaker Center CPMC Support
MPMC Course Issues: Maxwell/Eaker Center MPMC Support
USAF Supervisor Course Issues: Maxwell/Eaker Center USAF SC Support
Air Force Culture and Language Center (AFCLC)
CCAF courses (ITC & CCC) - http://culture.af.mil/
Enrollment Support - http://culture.af.mil/ess
Can't find what you're looking for?
Contact the AU Education Support Services System.
Toll-free number at: 1-800-262-9140
E-mail: AU Education Services (Air University Education Services)