All finalized information should be submitted to RHRP a minimum of 14 days prior to the date of the event.

USAR and ARNG have the option of entering an event voucher in the Army’s Automated Voucher System (AVS). All other branches should contact the IMR Department at RHRP at 1-800-666-2833, ext 3508 for assistance.

The per day group number minimums are as follows: 

• Immunizations = 80
• PHAs = 40
• Vision screening = 40
• EKG = 25
• Dental = 50
• Panos = 20
• Blood Draws = 30
• Audio = 50
• Eyewear = 50
• PDHRA = 40

If you do not meet the minimum for a service, contact RHRP at 1-800-666-2833, ext. 3508. USAR and ARNG may also submit individual vouchers in AVS.

Yes, but units must be within the same branch of service.

Individual vouchers must be submitted through AVS for USAR and ARNG. All other branches should contact their command for further guidance on how to submit a voucher. To cancel a voucher, contact RHRP Customer Service at 1-800-666-2833 ext. 3555.

Group events must be submitted through AVS for USAR and ARNG. All other branches should contact their command for further guidance on how to request a group event. To cancel a group event, contact your event coordinator or contact IMR at 1-800-666-2833, ext 3508.

Additional services may be needed, such as follow-up audio (Comprehensive Audiology Exam - CAE), blood draws or EKG.

Please contact the RHRP office at 1-800-666-2833, ext. 3555.

Please contact the program manager for your branch of service. Or, contact us (see the sidebar on the right for contact information).

Please refer to your Service Component module (e.g., MRRS, PIMR, MEDPROS, PHA or DenClass) or medical readiness coordinator. 

• For PHA, contact Medical Operations at 1-800-666-2833, ext. 1207. 
• For Dental, call Customer Service at 1-800-666-2833, ext. 3555.

Please contact the RHRP IMR Department at 1-800-666-2833, ext. 3508. Also, do not forget to update other military databases such as DEERS.

In very rare instances (e.g. very short notice deployment to a disaster site) you can get services expedited. 

• For an individual appointment, the command’s IMR representative should call Customer Service at 1-800-666-2833. 
• For a group event, the command’s IMR representative should call their event coordinator or 1-800-666-2833, ext. 3555.

Contact your command for this access. The MEDPROS Help desk is at 1-703-681-4976.

Please contact the RHRP office at 1-800-666-2833, ext. 3555.

• Decreasing services requested with 14 and 6 calendar days of the event date will result in a Cancellation Fee. 
• Decreasing services requested within 5 calendar days of the event date will result in a No-Show Fee. 
• Failure to meet GE minimums will also result in a No-Show Fee.