- 100% Product Visibility Map
- --A--
- ACS™
- Address Information Systems (AIS)
- Address Matching System Application Program
Interface (AMS API)
- Address Matching System (AMS) Congressional Table
- Address Matching System (AMS) County Name Table
- ADVANCE Files
- AEC & AEC II®
- AISU Contact Information
- ANKLink®
- Approved Software Vendors for Outbound International Expedited Products List
- Area Contact Listing
- AREA DISTRICT 3-digit & 5-digit ZIP Code Assignments
- Area Focus Groups
- Calendar
- Contact List – Co-chairs and Coordinators
- Capital Metro Area
- December 5, 2012 Meeting
- Invitation
- Agenda
- Building the Intelligent Mail Barcode – Mickey Koman, Business Mailer Support Analyst, USPS Headquarters
- Focus Group 12.05.12 – Leslie Frick-Johnson, Network Rationalization Coordinator, Capital Metro Area
- Mailing Services Price Changes – Liz Dobbins, Manager Product Classification, USPS Headquarters
- Periodicals and Standard Mailer Presentation – David Fields, Vice President, Capital Metro Area
- Shipping Services 2013 Change – Liz Dobbins, Manager Product Classification, USPS Headquarters
- Eastern Area
- February 6, 2013 Meeting
- July 12, 2012 Meeting
- Great Lakes Area
- February 5, 2013 Meeting
- Agenda
- National Postal Forum Update – Michael McInturf, USPS, Mgr., Marketing, GLA
- Mailers Technical Advisory Committee – Phil Thompson, Quad/Graphics Inc., Mgr. of Postal Operations
- Mailing Services’ Promotions FY2013 – Tom Foti – USPS, Mgr., Direct Mail & Periodicals, USPS Product Dev.
- Intelligent Mail Planning Tool – Martha Forrest, USPS, Engineering, Product Information Specialist
- Area Service Performance Update – Ron Woodall, USPS, Mgr., Operations Support, GLA
- Network Rationalization – Mike Kotula, USPS, Mgr., In-Plant Support, GLA
- Mail Entry & Payment Technology Update – Garrett Hoyt, USPS, Mgr., Streamlined Mail Entry
August 29, 2012 Meeting
- Invitation
- Agenda
- MTAC Update – Phil Thompson, Mgr Postal Operations, Quad Graphics, MTAC Industry Chair
- POST Plan Update – Larry Diegel, Mgr Delivery Program Support (Area)
- Fall Mailing Season Readiness (MTE) – Cathy Moon, Mgr Mail Transport Equipment
- Network Rationalization GLA Update – Mike Kotula, Area Coordinator, Network Rationalization
- Mail Entry & Payment Technologies – Garrett Hoyt, Mgr Streamline Mail Entry
- Domestic Products Updates – Steve Monteith, Mgr Transactions & Correspondence
- Periodicals & Standard Performance – Ron Woodall, Mgr Operations Support
- Northeast Area
- January 24, 2013 Meeting
- October 4, 2012 Meeting
- Pacific Area
- Southern Area
- January 15, 2013 Meeting
- Save The Date
- Invitation
- Agenda
- Legislation Update – Marie Therese Dominguez, USPS, VP Government Relations & Public Policy
- Network Rationalization/Optimization – Eric D Chavez, USPS, Mgr Operations Support
- Mail Planning – Chris Armstrong – Harte Hanks, VP of Mail Tracking Services
- USPS Mail Promotions – Sushrut Parikh, AT&T, Sr IT Business Manager
- Intelligent Mail Update – Ken Penland, USPS, Program Manager Business Mailer Support
- The Future of MTE – Cathy Moon, USPS, Mgr Mail Transport Equipment
- MTAC and NPF Update – Anita Pursley, RR Donnelly, VP Postal Affairs
- Western Area
- August 7, 2013 Meeting
- January 29, 2013 Meeting
- Area Marketing Manager Directory
- Association for Mail Electronic Enhancement (AMEE) White Papers
- Automated Business Reply Mail (ABRM)
- --B--
- Barcode Identifiers
- BMS Analyst Directory
- Business Customer Gateway
- --F--
- FAST®
- Federal Register Notice
- Federal Register Notice Vol. 73, No. 163, August 21, 2008: Implementation of New Standards for Intelligent Mail Barcodes
- Federal Register Notice Vol. 76, No. 231, December 1, 2011: Folded Self-Mailer Final Rules
- Federal Register Notice Vol. 77, No. 77, April 20, 2012: Advance Notice of Implementation of Full-Service Intelligent Mail bacode
- Federal Register Notice Vol. 77, No. 86, May 3, 2012: POSTNET™ Barcode Discontinuation Final Rule
- Flats Sequencing Strategy
- Folded Self-Mailer
- Full-Service
- --I--
- IMb™
- Intelligent Mail®
- Intelligent Mail Education
- Building the Intelligent Mail Barcode – Initial Steps for Mailers (Recording) | (PPT)
- Business Customer Gateway (PDF)
- CRIDs and MIDs (PDF)
- How to Work with Your Mail Preparer (PPT)
- IMb Fact Sheet (PDF)
- IMb Initial Steps for Mailers (PPT)
- IMb Services: Service Type Identifiers (STIDS) (PDF)
- Intelligent Mail Move Update DVD User Guide (PDF)
- Mailing Data Quality Reports Training Updates (PDF)
- NPF Seasoned Users Presentation (PDF)
- PostalOne! Release 31 Mailer Presentation (June 2012) (PDF)
- POSTNET™ Retirement: A Plan for Every Mailer (PDF)
- Price Change and PostalOne! Enhancements Powerpoint (January 2013) (PDF)
- Reaping the Benefits of Intelligent Mail (Recording) | (PPT)
- Sunset of Mail.dat® 8-1 & Migration of Mail.dat 8-2 to the Mail.dat Client (PDF)
- Transitioning to IMb (March 2012) (PPT)
- World of MIDs, CRIDS, and the Business Customer Gateway (Recording) | (PPT)
- Videos
- Intelligent Mail Guides
- International Customs Forms
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The National Customer Support Center (NCSC) is moving its office location. Starting Dec. 1, the new address for the NCSC will be:
NATIONAL CUSTOMER SUPPORT CENTER
UNITED STATES POSTAL SERVICE
225 N HUMPHREYS BLVD STE 501
MEMPHIS TN 38188-1001
The NCSC works closely with the mailing industry, vendors and internal postal customers to improve address quality. The USPS headquarters office of Address Management also is located at the NCSC.
Numerous USPS publications, forms, brochures, etc. currently provide the existing address for the NCSC – all of which will need to be updated, including those on usps.com and other postal websites. Telephone numbers for all NCSC personnel and program support groups will remain the same.
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