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Contact information – ACS São Paulo
 

American citizen Services Unit
U.S. Consulate General São Paulo

Rua Henri Dunant, 500,
Chácara Santo Antonio,
São Paulo, SP — 04709-110
Brasil

Phone: (11) 5186-7000
E-mail: acsinfosaopaulo@state.gov

Consulate working hours are from 7:30 am to 4:30 pm. U.S. Citizens needing emergency services should use the emergency phone number for emergencies arising on weekends, U.S. and Brazilian holidays, and on normal working days before 7:30 am or after 4:30 pm.

U.S. Citizen and Notary Services

The American Citizens Services unit schedules appointments for all customers needing non-emergency services, including passports, reports of birth, Immigrant Visa petitions and notary services. By scheduling appointments we can provide better, more efficient service to the public. Emergency services do not require an appointment. Emergencies include – death, arrest, stolen or lost passports. Please note that filing for IV, travel letters, “cedula consular”, Social Security issues, voting and etc are considered other services.

To schedule an appointment please click here. There is no fee to schedule an appointment. IMPORTANT: Duplicate appointments will be deleted from our system without notification.

Contact Information

Email: acsinfosaopaulo@state.gov

Telephone: (11) 5186-7000 - From Monday thru Friday, from 1.00 pm to 2.00 pm (except for American and Brazilian holidays and Administrative Days - see dates below on ACS Section Working hours.

Voting

For information regarding voting and requesting absentee ballots for U.S elections, please send an email to votesaopaulo@state.gov

ACS Working Hours

8:30am - 11:30am (Monday through Friday*)

2:00pm - 3:30pm (Mondays, Wednesdays, and Thursdays*)

Holidays:
The American Citizen Services and Notary Services Section is always closed on Brazilian and American holidays. In addition, the Consular Section is closed for administrative purposes on the following dates*:

2011
January 19 February 16 
April 20 May 18
June 15 July 20
August 17 September 21
October 19 December 21

 

*These dates are subject to change.

To access the Quarterly ACS newsletter, click here.

Consular Agency in Porto Alegre

The U.S. Consulate General in São Paulo maintains a Consular Agent in Porto Alegre specifically to address the needs of our local community in Rio Grande do Sul.

Important! U.S. citizen services for consular agencies must be scheduled through phone or email. Check the Porto Alegre page for instructions on how to schedule your appointment.

Consular Agency Address:

Rua Riachelo, 1257, r. 210
Porto Alegre - R.S. - Brazil 90010-271
Phone/Fax: (51) 3226-3366
Cellular: (51) 9918-4334

Working Hours: 9:00am-1:00pm (Mondays thru Fridays)

Holidays: The consular agencies will be closed on U.S. and Brazilian holidays.

Important Security Information

  • Access to the Consulate Grounds

    Visa applicants cannot enter the Consulate building with cell phones, iPods, pen drives or any other electronic equipment. The Consulate does not have a storage facility for electronic equipment.