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- About Us
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- - STEPP Overview
- - Create an account
- - Log in
- - Your homepage
- - Establish your preferences
- - Browse/search for training
- - Register for training
- - View your training
- - Launch your training
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- - View your progress
- - View/print your certificate
- - View your transcript
- - Update your profile
- - Help/FAQs
- Training
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- Contact CDSE
STEPP Help/FAQs 
Most Common Solutions
- Configuration check
- Invalid website security certificate
- Perception error message
- Obtaining transcripts
- Printing course certificates
- "Course in progress" error
- Missing/blank content
FAQs by Topic
- Browsers/platforms
- Contact information
- Discontinued training
- Error messages
- Exams
- Logging in
- Mac users
- Password
- Prerequisites
- Reference materials
- Registration
- Seeing code
- Student guides
- Test scores
- Username
- Virtual training
- Waiting lists
FAQs by Course
Browers/Platforms
You may access STEPP using the following platforms:
- Windows XP (SP2 or SP3)
- Windows Vista
- Windows 7
- Mac OS X (10.4.11)
- Mac OS (10.5.8) Leopard
You may access STEPP using the following browsers:
- Internet Explorer 6
- Internet Explorer 7
- Internet Explorer 8
- Internet Explorer 9
- Firefox 3.6.6
- Safari 4.0
You may access STEPP exams using the following platform/browser combinations:
- WINDOWS XP
- Internet Explorer 6
- Internet Explorer 7
- Internet Explorer 8
- Firefox 3
- WINDOWS VISTA
- Internet Explorer 7
- Internet Explorer 8
- Firefox 3
- WINDOWS 7
- Internet Explorer 8
- Firefox 3
- MACINTOSH
- Firefox 3
- Safari 3
- Safari 1.x