Oh, What a Difference A Year Makes...
Featured News Story
In 2007, the Cardiss Collins Processing & Distribution Center (P&DC) in Chicago was in the spotlight, but not in a good way.
The P&DC was plagued by negative media reports, numerous customer complaints and congressional inquiries concerning delayed mail. This led to an OIG Audit team’s review in 2007 and several recommendations that would streamline the P&DC’s processes and delivery.
During a follow-up review in FY 2008, the Audit Team determined management at the P&DC had implemented sweeping changes to streamline processing and mail delivery. Customer complaints dropped by more than 46 percent, delayed mail was reduced by 87 percent and delivery capacity improved. Thanks to management’s responsiveness, in FY 2008, the P&DC improved in all four service score categories in comparison with the scores attained in FY 2007 for the same categories.
Want to learn more? Click here to read the OIG Audit Team’s report in its entirety
Bronx Letter Carrier Arrested in $90 Million Tax Refund Scam
Featured News Story
OIG Special Agents, along with Postal Inspectors, FBI and IRS agents, arrested a Bronx letter carrier and two accomplices, in the crack-down of a massive tax-refund scheme to defraud the IRS out of more than $90 million. At the time of arrest, the carrier had 75 bogus refund checks in his possession.
The scam worked like this:
Not Saying "No" To Your Kids Can Land You In Jail
Featured News Story
Parents will do almost anything for their children. But stealing? That is another matter entirely. Yet that is exactly what one New York Postmaster claimed she did. She stole U.S. Postal Service money orders to pay car loans for her children, because she just could not say “no.” She also paid several of her own bills: Car loan and utility, cable, department store and banking credit card bills – all courtesy of the Postal Service. Thanks to an investigation done by Office of Inspector General (OIG) Special Agents, this Postmaster no longer has a job, was ordered to pay restitution of approximately $85,000 to the Postal Service and will also spend the next 15 months in jail.
Semiannual Report on the Audit, Investigative, and Security Activities of the United States Postal Service
April 1, 2008 - September 30, 2008
Recent Audit Reports
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The USPS OIG's audits and reviews protect assets and revenue, ensure efficient and economical mail delivery, and safeguard the integrity of the postal system. We perform audits and reviews in compliance with standards published by the Comptroller General of the United States, the American Institute of Certified Public Accountants, the Institute of Internal Auditors, and the President's Council on Integrity and Efficiency. Visit the Office of Audit page
The investigative efforts of USPS OIG Special Agents assist the Postal Service in protecting the mail and help in maintaining the integrity of postal personnel. These Special Agents - federal law enforcement officers - investigate internal crimes and frauds against the Postal Service. Visit the Office of Investigations page
The Office of Inspector General plays a key role in maintaining the integrity and accountability of America's postal system, its revenue and assets, and its employees. Keeping our key stakeholders informed of our audit and investigative efforts helps them better understand our mission and accomplishments and the added value the OIG brings to the Postal Service.
Our stakeholders are:
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