Human Resource Consultation
Human Resource Consultation: applies innovative strategies and provides management with appropriate guidance, feedback and development resources to solve various human capital issues.
Key Behaviors:
- Assures that HR policy, regulatory and program issuances are properly integrated with other staff actions and are thereby fully supportive of the organization’s mission and service outcomes
- Uses HR principles and business change processes to improve efficiency and effectiveness
- Uses appropriate tools/approaches to gather and disseminate information (e.g., meetings, email, briefings, presentations, surveys)
- Maintains confidentiality of sensitive information
- Scans the environment to assess organizational needs, identifies potential options and presents to management recommended solutions, including the pros and cons of each
- Understands the added value of, and uses face-to-face interactions to engage and create understanding
- Provides recommendations and/or reports on leading HR practices and procedures
- Serves as a trusted advisor, providing management advisory assistance, problem resolution, and technical guidance in assigned program areas in a responsive and timely manner
- Transfers knowledge and coaches others, enabling them to independently address human capital issues within their organization
