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Research & Additional Resources
Presentations
E-Government: How Americans Interact with Government and the Role of Cyberspace
1/27/2004 | Pew Internet LIfe Project | John Harrington
Presentation at RAND Corporation
The Rise of E-Gov Keynote
2/12//2003 | Pew Internet Life Project | Lee Rainie
Articles
Take a Closer Look at the Immigrant Tidal Wave
4/3/2008 | Neil Peirce, Charlotte Observer
It's time to re-evaluate the tide of immigrants into the U.S. That's the short message of Twenty-First Century Gateways, a just-released Brookings Institution book focused on the numbers of immigrants and the remarkable geographic distribution of newcomers -- legal and illegal -- that the United States has been experiencing since 1990.
Reports
Army Knowledgement Management Principles
June 25, 2008 | U.S. Department of the Army
The Army Knowledge Management Principles transcend technology advancements, mission, policy or organizational changes. They embrace an enterprise focus. The principles are organizationally independent; that is, they apply to most enterprises.
Mobile Access to Data and Information
3/5/08 | Pew internet Life Project | John Horrigan
62% of all Americans are part of a wireless, mobile population that participates in digital activities away from home or work. Not only are young people attuned to this kind of access, African Americans and English-speaking Latinos are more likely than white Americans to use non-voice data applications on their cell phones
» View report (external site) 
Teens and Social Media
12/19/2007 | Pew internet Life Project | Amanda Lenhart Mary Madden Alexandra Rankin Macgill Aaron Smith
The use of social media gains a greater foothold in teen life as they embrace the conversational nature of interactive online media
» View report (external site)
The Future of the Internet II
9/24/2006 | Janna Anderson, Lee Rainie
A survey of internet leaders, activists, and analysts shows that a
majority agree with predictions that by 2020: A low-cost global network
will be thriving and creating new opportunities in a "flattening"
world. Humans will remain in charge of technology, even as more
activity is automated and "smart agents" proliferate.
» View report (external site)
E-Gov & E-Policy
9/20/2006 | John Horrigan
On a typical day in August, 26 million Americans were using the internet for news or information about politics and the upcoming mid-term elections. That corresponds to 19% of adult internet users, or 13% of all Americans over the age of 18.
» View report (external site)
Internet Penetration and Impact
4/26/2006 | Mary Madden
According to a Pew Internet Life Project report, a majority of Internet users consistenty report that the Internet helps them to do their job and improves the way they get information about health care. 73% of respondents (about 147 million adults) are Internet users, up from 66% (about 133 million adults) in the January 2005 survey.
» View report (external site)
The Internet at School
8/2/2005 | Lee Rainie, Paul Hitlin
There has been a 45% increase since 2000 in the number of teenagers who use the Internet at school. The most recent Pew Internet Project survey finds that 87% of all youth between the ages of 12 and 17 use the internet. That translates into about 21 million people. Of those 21 million online teens, 78% (or about 16 million students) say they use the internet at school.
» View report (external site)
Teens and Technology: Youth are Leading the Transition to a Fully Wired and Mobile Nation
7/27/05 | Amanda Lenhart, Mary Madden, Paul Hitlin
The number of teenagers using the internet has grown 24% in the past four years and 87% of those between the ages of 12 and 17 are online. Compared to four years ago, teens' use of the internet has intensified and broadened as they log on more often and do more things when they are online.
» View report (external site)
Spyware: The Threat of Unwanted Software Programs is Changing the Way People Use the Internet
7/6/2005 | Susannah Fox
A new nationwide survey by the Pew Internet & American Life Project shows that tens of millions of Americans have had computer trouble in the past year that is consistent with problems caused by spyware and viruses. Fully 91% of internet users have changed the way they behave online as they try to avoid unwanted and invasive software.
» View report (external site)
Internet: Mainstreaming of Online Life
1/2005 | Trends 2005
According to the Pew Internet & American Life Project, fewer than one in seven Americans were online in 1995. Today, the majority of Americans are surfing the Web, exchanging e-mail, reading bank statements and ball scores, and checking the weather. Today, Pew says, two out of every three Americans spend time online. The World Wide Web has transformed the way people live, work and play.
» Download PDF (276kb)
The Rise of E-Citizen
4/3//2002 | Elena Larsen, Lee Rainie
There has been substantial growth in the number using government Web sites. Overall, 60% of government Web site users say such sites had improved their interactions with at least one level of government. While many government site users focus on their personal needs in dealing online with government agencies, there is abundant evidence that a new “e-citizenship” is taking hold as tens of millions use government Web sites to research public policy issues, send comments to public officials about policy choices, gather information to help them decide how to cast their votes, and participate in online lobbying campaigns. The environment, education, and health care top the list of issues for these cyber-activists.
» View report (external site)
Related Resources & Websites
Other Resources:
CIO Council Best Practices Committee Documents
» External Site
Core.gov Best Practices to Improve Business Results
» External Site
CIO Council Interagency Privacy Committee
» External Site
MuniGov 2.0
Aberdeen Group
» External Site
