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Frequently Asked Questions
- What is authentication?
- What is E-Authentication?
- Why do I need to use E-Authentication?
- What is single sign-on?
- How is "authentication" different from "sign-on?"
- What is a credential?
- How do credentials work?
- What is an Identity Provider?
- How many credentials can an end user have?
- What if I do not see an Identity Provider I know or with whom I already have a relationship?
- How do I get a credential?
- What is meant by level of assurance?
- What is an online government service?
- Do government agencies select their own authentication level and technology?
- How does an end user access an online government service?
- What happens if an end user attempts to access an online government service but does not have the proper identity credential?
- Who is responsible for issuing identity credentials to online government service end users?
- What about privacy?
- Is this secure?
- Will the E-Authentication Portal collect end user information?
- Will the E-Authentication Portal track sites that the end user has visited?
- I received error 10 online government service unavailable; what do I do?
- I received error 20 Identity Provider is unavailable; what do I do?
- I received error 30 online government service is invalid; what do I do?
- I received error 40 Identity Provider invalid; what do I do?
- I received error 50 Identity Provider assurance level does not meet the online government service assurance level; what do I do?
- I received error 60 online government service and Identity Provider were unable to commnicate successfully; what do I do?
- I received error 70 online government service and Identity Provider were unable to commnicate successfully; what do I do?
- I received error 90 Unknown; what do I do?