|
|
|
|
 | Thursday, January 15, 2009 |
|
|  BusinessWeek Print Magazine | BusinessWeek Digital Magazine | Privacy | BusinessWeek Online | MBA Insider Here are a number of Frequently Asked Questions (FAQs) about BusinessWeek magazine and print subscriptions. If you need help, please look here first. If you don't see what you're looking for, you can Contact Customer Service to let us know. General Information What are the subscription rates? Why do you charge sales tax? Your Subscription Account How do I change the mailing address for delivery of my magazine? When will I receive my first issue of the magazine? Where can I find my account number? What do I need to do to renew my subscription? How will I know when my subscription expires? How can I get information about an invoice I received? What should I do if my magazine arrives late or not at all? How do I temporarily suspend delivery of my magazine? How can I cancel my BusinessWeek magazine subscription? How do I opt out? Does BusinessWeek offer a digital version of the magazine? If so, can I sample an issue? Magazine Content On Our Website  GENERAL INFORMATION What are the subscription rates? When you subscribe to BusinessWeek magazine you get special savings off the cover price and online access to the most current issue of BusinessWeek magazine. Why do you charge sales tax? The McGraw-Hill Companies has an office in every state, so we are legally obligated to collect sales tax in those states and municipalities that charge sales tax on magazine subscriptions. Likewise, we are legally obligated to collect GST from our Canadian customers. YOUR SUBSCRIPTION ACCOUNT How do I change the mailing address for delivery of my magazine? Using your account number, you can change your delivery address online in BusinessWeek's online Customer Care area. To verify that you are a subscriber you will be required to enter your subscriber account number found on the magazine mailing label. Please contact us at least 3-4 weeks before you need the change to take effect. That way, we can help ensure that you won't miss any issues. When will I receive my first issue of the magazine? You should expect to receive your first issue in approximately 3-4 weeks from the time we receive your order. Where can I find my account number? Your Business Week mailing label contains valuable information for you and for us. Your unique customer account number is located in the upper portion of your mailing label. It is a 10-digit number starting with the first numeric after BWK. Your account number will also appear on invoices and renewal reminders. NORTH AMERICA (US and Canada)  EUROPE & LATIN AMERICA (Including Mexico)  ASIA (Including Australia)  What do I need to do to renew my subscription? You can renew your subscription online in BusinessWeek's online Customer Care area. To verify that you are a subscriber you will be required to enter your subscriber account number found on the magazine mailing label or the email address you have on file and your zipcode. You can renew your subscription when you Contact Customer Service as well. For your convenience, we accept Visa, Mastercard, American Express, and Diner's Club for payment. How will I know when my subscription expires? Your subscription expiration date (the month and year) appears on your mailing label. How can I get information about an invoice I received? You can verify the order invoiced and your account balance when you check your account status online in BusinessWeek's online Customer Care area. If there is an amount due on your account, you may pay your invoice online in the Customer Care area. To verify that you are a subscriber you will be required to enter your subscriber account number found on the magazine mailing label. If you have further questions about billing and payment procedures, please Contact Customer Service. What should I do if my magazine arrives late or not at all? Issues leave our printing plants early each Thursday morning. However, occasionally production, transportation, the postal system, or an act of God may delay delivery. You can Report a Missing or Damaged Copy at the Manage Your Account area. In order to identify your account and serve you better, you will be required to enter your subscriber account number found on the magazine mailing label. If your magazine arrives late frequently, please Contact Customer Service. How do I temporarily suspend delivery of my magazine? Perhaps you will be away on business or pleasure for a period of time and you want to temporarily stop delivery of your magazine and resume it at a later date. You can Suspend Delivery of Your Magazine at the Manage Your Account area. To verify that you are a subscriber you will be required to enter your subscriber account number found on the magazine mailing label. Please submit the request 4 weeks in advance. How can I cancel my BusinessWeek magazine subscription? We would like to hear from you if you're not satisfied with BusinessWeek, for any reason. We hope you will reconsider your decision to cancel or let us try to correct any problems you're experiencing. But if you do need to cancel, please submit your request with your name, address, and subscriber account number using the About Your Account form. How do I opt-out? If you would like to be removed from one or more of our mailing lists, please click here to go to the BusinessWeek opt-out form and make your selections. Does BusinessWeek offer a digital version of the magazine? If so, can I sample an issue? Yes, you can sample a FREE issue of the digital version. Just go to www.zinio.com. MAGAZINE CONTENT ON OUR WEBSITE Not a subscriber yet, subscribe now. If you continue to have trouble accessing the magazine content, please Contact Customer Service. |
|
Copyright 2000-2008 by The McGraw-Hill Companies Inc. All rights reserved. Terms of Use | Privacy Notice |
