Bug Report

HEC-RAS
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HEC-GeoRAS
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  Known Issues



Support Policy

If you're experiencing a problem with HEC-RAS, submit the following information.
Sometimes a graphical representation of the bug helps out. See a good example.

Please Include the following information in an e-mail, and send it to "hec.ras@usace.army.mil".

  Please Attach RAS-Files if possible

1. Contact Information: Name, Phone, and E-mail address.  

2. What version of the software are you using?

3. What operating system are you using?

4. An explanation of the problem.

    (example : "Levee option on Cross Section editor not functioning correctly") 

5. If the problem is reproducible, please list the steps required to cause it.

    (example : "1. Create a new file. 2. Insert some text ...")

6. If the problem is not reproducible (only happened once, or occasionally for no apparent reason)    please describe the circumstances in which it occurred and the symptoms observed

    (note : it is much harder for us to fix non-reproducible bugs)

7. If the problem causes any error messages to appear, please write down the exact text displayed.