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Veteran Canteen Service Service (VCS) purchases retail merchandise both nationally and locally for its 172+ retail stores through a shared procurement system designed to meet a very diverse customer base.
New merchandise selections and potential new vendors are reviewed semi-annually in Merchandise Committee meetings. Nationally approved items are placed in our ordering system and are available to each Retail Store for ordering. Our system offers a personalized and Veteran centric selection process, allowing regional and local needs of our customers to be serviced.
We annually market 19 national sale events which are coordinated by our Retail Operations Division in St. Louis, Missouri. These advertised events focus on compelling value and current in-demand merchandise, especially with National Brands.
VCS does not have warehousing facilities. Shipments ordered, therefore, are to be shipped directly from the manufacturer to the ordering canteen.
Vendors wishing to do business with VCS may make direct contact with the VCS Buyers in the Central Office.
VCS BUYERS / CATEGORIES OF RESPONSIBILITY:
Jerry Malone
Electronics, TVs/MP3/Audio/Video, Computers, Software, Photo/Optical, Small Electrics, Luggage, Domestics
Jerry.Malone@va.gov
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Caryn Gottlieb
HBC (Health & Beauty Care), OTC (Over the Counter), Fragrances/Colognes, Home Giftware, Jewelry/Watches, Home Cleaning Supplies, Wall Clocks
Caryn.Gottlieb@va.gov
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Lori Lee
Candy/Food, Beverage/Snacks, Stationary, Greeting Cards, Toys/Games, AS Seen On TV, Military Giftware
Lori.Lee@va.gov
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Michelle Forbes
Military Apparel, Men's Sportswear, Men's Bottoms, Men’s Furnishings, Men’s Suits, Men's Accessories, Men's Sleepwear, Men's Footwear, Men's Outerwear
Michelle.Forbes@va.gov
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Stacy Papachrisanthou
Women's Sportswear (Missy & Women’s), Men’s & Women's Active Wear, Women's Intimates/Hosiery, Women's Sleepwear, Women's Handbags/Wallets, Women’s Footwear, Women’s Outerwear
Stacyp@va.gov
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Mabel "Whit" Whitmer
Director, Retail Policy and Marketing
Retail Advertising, Small wares, Supplies, Small Retail Fixtures
Mabel.Whitmer@va.gov |
General Conditions for Doing Business with VCS
- Vendor's discount period
will run from the date of invoice.
- Merchandise rejected
because it was not in conformity with sample or specification will be returned at vendor's
expense.
- The
VCS will not accept any merchandise that is made in Myanmar.
- Vendor agrees to indemnify,
save harmless, and defend buyer, its outlets and customers, from any liability claimed or
established for violations or infringement of any patent or trade mark right asserted by
any third party with respect to goods hereby ordered or any part thereof.
- Acceptance of this order
constitutes a guaranty that the vendor has complied or will comply with all applicable
State and Federal laws and regulations.
- In accepting any order in
excess of $1,000,000.00 vendor agrees to comply with Executive Order No. 11246, together
with rules, regulations and relevant orders of the Secretary of Labor formulated to
administer said order, which prohibits discrimination against any employee or applicant
because of race, color, religion, sex or national origin. Pertinent provisions of
Executive Order No. 11246 are fully outlined in the "Equal Opportunity Clause for
Government Contracts," which, as an attachment in the case of an order in excess of
$1,000,000.00 shall be considered an integral part of the purchase order.
- The VCS will not be liable
for the payment of any bills unless covered by a purchase order signed by an authorized
VCS representative for merchandise or property which the vendor is authorized to furnish
the Veterans Canteen Service.
- Except as otherwise
provided in this agreement, any dispute concerning a question of fact arising under this
agreement which is not disposed of by agreement shall be decided by the Contracting
Officer, who shall reduce the decision to writing and mail or otherwise furnish a copy
thereof to the contractor. The decision of the Contracting Officer shall be final
and conclusive unless within 90 days from the date of receipt of such copy, the contractor
mails or otherwise furnishes to the Veterans Affairs Board of Contract Appeals (VABCA)
(09), 810 Vermont Avenue, NW, Washington, DC 20420, a written appeal addressed to the
Director, Veterans Canteen Service. A copy, thereof, shall be furnished to the
Contracting Officer from whose decision the appeal is taken. The notice shall
indicate that an appeal is intended, shall reference this decision, and identify the
vending contract. For appeals under the disputed clause you may, solely at your
election, proceed under the VABCA small claims procedures for claims $10,000 or less of
other accelerated procedures for claims $5,000 or less. In lieu of appealing
to the Department of Veterans Affairs Board of Contract Appeals, you may bring an action
directly in the U.S. Claims Court within twelve (12) months of the date you received this
decision. In connection with any appeal proceeding under this clause, the contractor
shall be afforded an opportunity to be heard and to offer evidence in support of its
appeal. Pending final decision of a dispute hereunder, the contractor shall proceed
diligently with the performance of the agreement and in accordance with the Contracting
Officer's decision.
- No member of or delegate to
Congress, or resident commissioner, shall be admitted to any share or part of this order
or to any benefit that may arise there from; but this provision shall not be construed to
extend to this order if made with a corporation for its general benefit.
- The vendor warrants that no
person or selling agency has been employed or retained to solicit or secure this order
upon an agreement or understanding for commission, percentage, brokerage, or contingent
fee, excepting bon-a-fide employees or bon-a-fide established commercial or selling agencies
maintained by the vendor for the purpose of securing business. For breach or
violation of this warranty the Veterans Canteen Service shall have the right to annul this
order without liability or in its discretion to deduct from the invoice price or
consideration of the full amount of such commission, percentage, brokerage, or contingent
fee.
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Contact Information:
Department of Veterans Affairs
Veterans Canteen Service Central Office
Retail Operations (RO)
#1 Jefferson Barracks Road
Building 25, Room 113
St. Louis, MO 63125-4194
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Email: vcscanteen.com@med.va.gov
Phone: (314) 845-1200
FAX: (314) 845-1202
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Mr. James Leahy
Chief Merchandising Officer
Director, Retail Operations
James.Leahy@va.gov
Bonita Loman
Assistant Merchandising Officer
Bonita.Loman@va.gov
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