| Class |
 |
Are there any limitations to class size
(maximum or minimum)? |
|
Can you tailor your course
to the specific needs of a group, e.g., scientists? |
| Duration |
|
Do you have sessions of various lengths,
e.g. 3-hours, 1-, 2-, or 3-days? |
|
Could you send us an agenda
or course description for each class? |
|
For classes that are taught
for 1 or more days, what hours do they include? |
| Qualifications |
|
What is the trainer’s experience with Plain Language
training? |
| Location
& Facilities |
|
Where do you usually conduct the training?
|
|
Can it be at the client’s
site? |
|
What will you need? Room size and layout? A/V?
Copying help? |
|
Do you require representative
sample documents from us? If yes, when do you need them? Are
you able to proceed without them? |
| Cost |
|
How much will it cost? |
|
Does the cost include all materials? Classroom
rental (if not using an NIH facility)? Travel? |
|
Are there additional preparation
costs to tailor the training to our specific needs? |
|
Once you’ve tailored the course, how much
would repeat sessions cost? |
| References |
|
Can we send someone to audit
a class that you are teaching to another group? |
|
Could you provide us with a couple of references
of individuals who have recently taken training from you? |
|
If we believe that a particular
one of your trainers would be appropriate for us, can we request
that person specifically? |
| Evaluations |
|
Did the training meet the course objectives? |
|
Was the teacher engaging? |
|
Was the teacher prepared? And knowledgeable
about Plain Language? |
|
Did the teacher understand
the issues facing you? |
|
Was the class interactive? |
|
Were materials relevant, e.g.,
are they typical of what you might have to write? |
|
Were materials easy to follow? |
|
Did you benefit from the training? |
|
Would you recommend the course to others? |
| Remember
- You are the customer, so you decide the scope of training. |
