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Private Contractors/Consultants

The cost associated with hiring a contractor/consultant varies with the specific needs of the organization requesting training and may be several thousand dollars.  Cost depends on the breadth of training (e.g., customized packages vs. off-the-shelf packages).  Cost is approximately $100-$110 per hour for consulting and $1,350-$1,700 per day for training.These two links are designed to help you find the right trainer for your group–Questions You May Want to Ask a Consultant and a Sample Plain Language Training Proposal.

The following private contractors/consultants are among those offering customized Plain Language training to Federal agencies. These entities listed provided the accompanying descriptions. It is not an exhaustive list, and inclusion here does not indicate an endorsement by NIH of the contractor or the training described.

* EEI Communications - Richard Frank (301-495-2887 x202)
 

Federal agencies served: Several--they have been assigned a BPA for training with NIH #263-54617, and they are on the GSA Schedule GSA-35F-0585K Rep ID = RFRA.

Note: Save 9% (using Government PO) to 14% (using Government Credit Card) off the catalogue price.

EEI Communications provides comprehensive and customized solutions to meet their client’s needs and budgets. 

Previous clients you may contact:

Kimberly Morton

Robert Van Rite

Army Printing Publications Drug Enforcement Agency
703-428-0582 202-307-8168

* Kleimann Communications Group - Susan Kleimann, Ph.D. (202-737-5733)
 

Federal agencies served:  Department of Veterans Affairs, Internal Revenue Service, and National Partnership for Reinventing Government

Kleimann Communications is a woman-owned, small business with access to the GSA Schedule as a subcontractor.  We synthesize the best plain language and information design techniques with their clients’ imagination and objectives.  We analyze, write, and design documents and forms with the reader as a focus.  To extend their work, we have developed customized training for staff and managers, including usable regulations and correspondence.  In addition, our organization can design training courses to address the specific needs of an organization.

Previous clients you may contact:

Melodee Mercer

Annetta Cheek

Insurance Adjuster Federal Aviation Administration (and formerly NPR Plain Language Coordinator)
Philadelphia Dept. of Veteran Affairs
215-842-2000, ext. 4267 E-mail: acheek@patriot.net

* Language at Work, Inc. - Judith Pollock (202-363-4521)
 

Federal agencies served: Federal Energy Regulatory Commission; Metropolitan Area Airports Authority; Justice Department, Internal Revenue Service, Department of Health and Human Services

Language at Work is a non-profit firm that provides specialized, on the job training workshops in: Plain Language Guidelines and Agency Writing Standards; Writing in Plain Language (tailored for writers of correspondence, regulations, or technical material); and revising and editing. They can also develop examples that demonstrate the use of Plain Language and can serve as templates. E-mail: lawing@erols.com

Previous clients you may contact:

Rick Welebir Pat Campbell
Metropolitan Area Airports Authority Federal Energy Regulatory Commission
703-417-8637 202-219-2984

* Lauchman Group, Inc. - Dr. Richard Lauchman (301-315-6040)
 

Federal agencies served: National Archives and Environmental Protection Agency

Lauchman Group is a small business that specializes in helping professionals improve their writing. They present Plain Language training nationwide. They also consult with organizations to create simpler models of complex documents.

Previous clients you may call:

Hank Liebowitz

Monica Maio

Director of Personnel Training Officer
National Archives Environmental Protection Agency
301-713-7390 215-814-5328

* William Lutz, Ph.D., J.D. (215-629-9860)
 

Federal agencies served: U.S. Postal Service, U.S. Securities and Exchange Commission

Dr. Lutz is the author or co-author of fifteen books and over two dozen articles on language, writing, and communication. He has served as a consultant on plain language for the U.S. Securities and Exchange Commission (SEC) and worked on the SEC Plain Language Handbook. He has re-written mutual fund prospectuses and other financial documents into plain language. He conducts half- or full-day workshops on Plain Language.

Previous clients you may contact:

R. Timothy MacDonald

Nancy Smith, Esq.

  Director
U.S. Postal Service U.S. Securities and Exchange Commission
202-268-7309 202-942-7040

* Management Concepts - Brent Dye (703-790-9595 ext. 755)
 

Federal Agencies served: Department of State, Department of Housing and Urban Development, Federal Aviation Administration, Department of Agriculture, and Department of Justice

Management Concepts offers a course entitled Plain Language: Writing for Success that covers business, technical, and report writing. Training is provided at their training facility in D.C. Courses can also be tailored to the client's particular needs and taught at the client's location. The instruction format includes in-class writing, instructor presentation, class discussion, and personal guidance from the instructor. Students are encouraged to bring an original writing sample.

Previous clients you may contact:

Kim Bauhs

Sally Murray

NIH/OD/OM/OSMP NIH Training Center OD/NIH
301-402-3379 301-402-3383

* Murawski Group - Tom Murawski, Ph.D. (800-636-3060)
 

Federal agencies served: Department of Interior, Environmental Protection Agency, Federal Bureau of Investigation, National Aeronautics and Space Administration, and National Partnership for Reinventing Government.

The Murawski Group offers classes in business writing, regulatory writing, and presentation skills. We can tailor a class to meet the needs of your group. Previous projects include making Federal regulations easier to write and read and writing the Federal Register's guidelines for plain language.

Previous clients you may contact:

Annetta Cheek

Cecelia Williams

(formerly NPR PL coordinator) Attorney
Federal Aviation Administration Department of the Interior
E-mail: acheek@patriot.net 303-231-3036

* Quality Communications Group - Kevin Dungey, Ph.D., or Harvey Lillywhite, Ph.D. (410-602-9639)
 

Federal agencies served: General Accounting Office, Department of the Treasury, Federal Emergency Management Agency, NIH Office of Management Assessment.

Quality Communications trains business and technical writers to produce memos, letters, reports, and regulations efficiently and accurately, while maintaining legal sufficiency and readability. Training emphasizes the plain language approach. Projects include document design, staff and executive writing training, and techniques for managing other people's writing.

Previous clients you may contact:

Anna Perrone

Dorothy Goldsmith, Ph.D.

NIH/CIT/ODCIO Training Institute, GAO
301-451-6881 202-512-9270

* Redish & Associates, Inc. - Dr. Janice (Ginny) Redish (301-229-3039)
 

Federal agencies served: Several, including the National Cancer Institute, and currently working with the State of Washington

Dr. Redish offers several courses, including: Developing Clear and Usable Regulations (2 days); Reviewing Clear and Usable Regulations (½ day for managers ); and training writers of manuals, forms, policies and procedures, and proposals. She also helps analyze problems in documents, including working with users to understand how and why they use the documents. She can help reorganize and rewrite documents.

Previous client you may contact:

Marie Myerchin-Redifer

Department of Social and Health Services  
360-902-8122  

* Francine S. Weinbaum, Ph.D. (202-237-1983)
 

Federal agencies served: None, but worked with the University of Illinois, Department of Agricultural and Consumer Economics and Department of Natural Resources and Environment

Dr. Weinbaum's services include writer, editor, scholar, and teacher. During her experience as an editor at the University of Illinois for the past eight years, she edited lengthy, often technical publications in the social science, humanities, natural science, agribusiness, and consumer science fields. Additionally, she wrote a book of literary criticism that was published by the University of Texas press. The field of literary criticism can be seen as the interpretation of literary texts in plain English.

Previous clients you may contact:

Lowell Hill, Ph.D.

Philip Nixon, Ph.D.

University of Illinois University of Illinois
217-333-2455 217-333-7750

* 7 Steps to Better Writing - Deborah Eby (703-732-6616)
 

Federal agencies served: National Institutes of Health

Put the joy back in writing! Embrace the art of plain language communication. Our training team delivers a course called 7 Steps to Better Writing: a unique system already in use by Federal health and science professionals to improve all of their work-related writing tasks. Lively, interactive exercises teach participants to apply the steps on the spot to improve a piece of agency writing. Students learn from the instructors and from each other in an informal, collegial atmosphere conducive to learning. They also walk away with an easy-to-use handbook and other reference materials to guide them in tackling their next writing assignment.

Note: Special Blanket Purchase Agreement pricing for all NIH agencies.

Previous clients you may contact:

Paul Schnur

Ann Brewer

National Institute of Drug Abuse NIH Executive Secretariat
301-435-1316 301-496-1461
* Words @ Work International - Susan Benjamin, Ph.D. (202-487-6387)
 

Federal agencies served: Social Security Administration, Food and Drug Administration

Trainers at Words @ Work use previously prepared documents or writing samples of class participants in order to evaluate and address the specific needs of each student.

Previous clients you may contact:

Fred Butler

Joanne Locke

Social Security Administration Food and Drug Administration
410-965-4641 301-827-4441

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Last updated: May 8, 2008