The TMO Quality Assurance Specialist assists the organization in its pursuit of being a world-class organization.  This is accomplished by performing, coaching, and coordinating a wide variety of activities to help the organization achieve a high level of quality.  These activities include process analysis/process mapping, strategic planning, management system planning, independent and self assessments, investigations, problem tracking and trending, corrective actions/ commitments, customer surveys, and performance improvement.  The Quality Assurance Specialist works with all TMO staff members and customers.   If you have questions regarding quality assurance for TMO please contact: