DisabilityInfo.gov: Community Life: Accessibility: Businesses & Service Providers

Links to text and .pdf versions of rules, guidelines, notices, studies, reports and certain accessibility laws.

Information regarding trainings given to organizations across the country by the Access Board's on their accessibility guidelines and standards.

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Provides guidance and suggestions for outfitters and guides regarding how to comply with the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act. This guide is also available in PDF format.

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Provides guidelines and suggestions for ski areas regarding how to comply with the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act. This guide is also available in PDF format.

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This guidebook will help users integrate accessibility into planning, design, construction and maintenance of outdoor recreation facilities and trails while maintaining the natural setting. It provides detailed information about accessibility requirements in an easy-to-use format, with photos, illustrations, design tips, hotlinks and sidebars.

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Information on making materials accessible for people who are blind or visually impaired, including the Americans with Disabilities Act (ADA) standard for large print.

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Explains accessibility requirements under the Americans with Disability Act (ADA) for new stadiums, including line of sight for wheelchair seating locations.

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Find options for financing assistive technology through grants and loans sponsored by the Rehabilitation Engineering and Assistive Technology Society of North America (RESNA).

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Information on ADA Accessibility Guidelines (ADAAG) and revised Architectural Barriers Act (ABA) guidelines from the U.S. Access Board, which are used by the U.S. Department of Justice and the U.S. Department of Transportation to set enforceable standards.

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Information from the Access Board about accessibility guidelines that serve as the basis for standards to be adopted by the Department of Justice for new construction and alterations of recreation facilities covered by the ADA. The guidelines include scoping and technical provisions for amusement rides, boating facilities, fishing piers and platforms, golf courses, miniature golf, sports facilities and swimming pools and spas.

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ADA related technical assistance, publications and resources for businesses from the U.S. Department of Justice.

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Checklist from the U.S. Department of Justice Civil Rights Division designed to help hotels, motels, inns and other places of lodging comply with the ADA and be accessible to people with disabilities.

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Discusses the procedures for resolving ADA complaints through the U.S. Department of Justice Mediation Program.

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Requirements for new construction and alterations under the ADA for businesses and non-profit service providers.

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Information from the U.S. Department of Justice to help businesses understand and take advantage of the tax credit and deduction available for complying with the ADA.

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Discusses removing barriers from existing facilities and provides design guidance on van accessible parking spaces.

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Information on nondiscrimination on the basis of disability by public accommodations and in commercial facilities.

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Guidance and informantion about Title III of the ADA from the U.S. Department of Justice.

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Online course intended to increase understanding of the needs and experiences of people with disabilities, including adjustments of general customer service standards, basic etiquette for interacting with individuals who have a disability and compliance with disability rights statutes.

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AARP's Beyond 50 report presents a new agenda for examining, building and retrofitting communities to support successful aging. Livable Communities: An Evaluation Guide is also available. Both documents are in .pdf format.

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December 2007 final report from the Ticket to Work & Work Incentives Advisory Panel Annual Report to the President & Congress. Document is in Word format.

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Information on local chapters, conferences and other information from business owners on best practices in hiring, retaining and marketing to people with disabilities.

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This resource from the National Endowment for the Arts is designed to help museum curators and other staff members comply with the Americans with Disabilities Act and assist them in making access an integral part of their organization's planning, mission, programs, outreach, meetings, budget and staffing.

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Guidebook created to provide planners, designers and transportation engineers with a better understanding of how sidewalks and trails should be developed to promote pedestrian access for all users, including people with disabilities.

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Regional centers provide information, training and technical assistance to employers, people with disabilities and other entities with responsibilities under the ADA.

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Information from the National Library Service explores myths and misconceptions about people with disabilities to foster greater sensitivity and understanding.

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Final rule from the Architectural and Transportation Barriers Compliance Board (Access Board) covering accessibility standards for electronic and information technology under Section 508 of the Rehabilitation Act Amendments of 1998.

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A special tenth anniversary status report from the U.S. Department of Justice

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Information from the U.S. Forest Service on guidelines related to outdoor recreation facilities. These are the only final accessibility guidelines addressing these types of facilities that are key to accessible outdoor recreation. Document is in Word format.

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Information from the U.S. Forest Service on guidelines related to hiking trails. These are the only final accessibility guidelines addressing these types of facilities that are key to accessible hiking trails. Document is in Word format.

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Information on developing guidelines for making health venues, events and facilities accessible to people with disabilities.

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List of organizations that provide a variety of direct services to persons who are blind and visually impaired, including advocacy and advisory services, information and referral, counseling and employment programs, assistive devices and publications in special format.

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List of national organizations which serve as information clearinghouses, referral agencies and legislative advocates for people with physical disabilities, their families and the professionals who work with them.

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The IRS' most popular tax forms and publications in accessible formats.

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Provides information on the development of 12 new International Symbols of Accessibility, intended to help advertise various access services.

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Information on JAN's efforts to make its information accessible to all individuals, including individuals who use assistive technology to access its Web site.

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A resource for employers seeking to integrate people with disabilities into the workplace and companies seeking to reach them in the consumer marketplace.

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Questions and answers on public accommodations from the U.S. Equal Employment Opportunity Commission (EEOC).

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Program sponsored by RESNA that provides technical assistance to the 56 state and territorial assistive technology programs as authorized under the Assistive Technology Act of 1998.

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Part of the State University of New York at Buffalo, RERC researches and develops critical tools for advancing the field of universal design and works to apply those tools to develop products and places through industry partnerships.

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Guide provides ways to make a health club's facility and services more accessible to all people, including people with disabilities and older adults. Document is in .pdf format.

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Publication highlights guidelines and strategies to help organizations make their meetings accessible and welcoming to people with disabilities. Document is in .pdf format.

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Booklet addresses the basics on ways to effectively communicate and interact with people with disabilities. Provides information and tips that can be incorporated in the workplace as well as in daily community living.

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Fact sheet from the Department of Justice answers commonly asked questions about the use of service animals by people with disabilities in places of business.

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Explains the requirements of ADA regarding animals that accompany and provide services for people with disabilities.

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Overview from the U.S. Department of Justice regarding ADA requirements for small businesses that provide goods and services to the public.

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Information from the U.S. Department of Education about testing web pages to ensure they meet Section 508 standards.

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Guidelines reprinted from the Listening Post, a newsletter for Forest Service employees who are deaf or hard of hearing.

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Policy ensuring that all programs, activities and facilities open to the general public and receiving Federal financial assistance from the Service are operated in a nondiscriminatory manner and are accessible to all persons with disabilities.

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The U.S. Access Board and the American Institute of Architects (AIA) have developed this the four-part course focusing on supplements to ADAAG that cover public sector facilities, including courthouses and prisons, and building elements designed for children's use.

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