Pharmacy Benefits
The WTC Health Program has partnered with Team MCA (Managed Care Advisors & Optum) to provide prescription benefits for members with certified WTC-related conditions. Their national pharmacy network offers ease of access to over 65,000 retail pharmacy network locations including all major pharmacy chains, independent outlets, national clinics, and compounding pharmacies. A convenient mail order program allows members with certified WTC-related conditions to have their medications delivered directly to their home. Optum’s pharmacy services are built on best-in-class programs that ensure convenience and safety for members.
![Logo of a magnifying glass with the Rx Prescription abbreviation in the center of the glass.](https://webarchive.library.unt.edu/web/20201222001511im_/https://www.cdc.gov/wtc/images/pharmacy/PharmacyLocator.png)
Pharmacy Locator
Find the most convenient pharmacy to pick up your prescriptions
![Logo of a tiny shipping truck in the palm of a shape of an extended, upward hand](https://webarchive.library.unt.edu/web/20201222001511im_/https://www.cdc.gov/wtc/images/pharmacy/MailOrder.png)
Home Delivery
Prescriptions delivered right to your doorstep
![Logo of a tilted paper document with a square representing an image and lines representing text](https://webarchive.library.unt.edu/web/20201222001511im_/https://www.cdc.gov/wtc/images/pharmacy/Insights.png)
Insights
Get the most recent news from Optum's blog, case studies, and more
Pharmacy Updates
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August 19, 2020 – New Flu Vaccine page explains why members should get a flu vaccine and how to get one covered by the Program.
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January 24, 2020 – BriovaRx re-named Optum Specialty Pharmacy Learn more
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July 19, 2019 – Pharmacy Benefits Change for Prescription Fills at Retail Pharmacies Learn more
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May 6, 2019 – Optum has launched a new prescription home delivery website specifically for WTC Health Program members. Learn more
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September 1, 2018 – Starting on December 1, 2018, the WTC Health Program will limit the types of over-the-counter products that will be covered by the Program. Learn more
- April 25, 2018 – The home delivery pharmacy provider changed from Walgreens to OptumRx (non-specialty medicines) and BriovaRx (specialty medicines). Learn More
For Survivors: Coordination of Benefits
Survivors in the WTC Health Program are required by the James Zadroga 9/11 Health and Compensation Act to have all prescriptions billed to primary insurance first before they are billed to the WTC Health Program. This is known as “Coordination of Benefits”. Learn more about how this works and what you need to do on the Coordination of Benefits page.
Your Prescription Medicine: Tips for Safe Storage and Disposal
How and where you keep your medication can make a big difference when it comes to safety. Learn how best to store your medication, find where to dispose of unused or unwanted medication, and download an informative fact sheet or postcard for quick reference on the Prescription Safety page.
Still have questions?
Visit the Frequently Asked Questions (FAQs) or call Optum at 1-855-640–0005. You can also learn more by visiting the Pharmacy Benefits section of the Member Handbook