FMCSA has consolidated the USDOT, MC and MX PINs into one USDOT PIN. Effective April 27, 2020, the MC and MX PINs have been eliminated. All FMCSA systems will be accessed using your USDOT PIN only. If you do not have your USDOT PIN or need to reset it, please visit our PIN request website.

Please note that you may notice a change in our e-mail address when we reply to you. It will now read: FMCSA Customer Service. To ensure timely and effective e-mail delivery, please check your spam folders and settings to allow e-mails from this address.

August 13: Eliminate form processing time by using your DOT PIN online!

It's the fastest service option available to complete (free) biennial updates, address and phone number changes, reinstatement of your operating authority, name changes and voluntary revocations. If you don't have your USDOT PIN or need it reset, please click here. Note that MC and MX PINs were eliminated on April 27, 2020, so everything now is consolidated into one USDOT PIN for you to access your account.

New! Reset your own FMCSA Portal password on-line! Click here for details.

March 25: FMCSA Opens Portal Call Center

If you are having an issue registering for or accessing your FMCSA Portal account as part of the Drug and Alcohol Clearinghouse (Clearinghouse) registration process, please visit: https://clearinghouse.fmcsa.dot.gov/Contact.

The FMCSA Contact Center remains open to assist customers with Portal-related issues not related to the Clearinghouse registration process as well as answer FMCSA licensing, insurance, medical and other registration-related questions. To reach the FMCSA Contact Center, please dial 1-800-832-5660.

March 25: FMCSA Response to Coronavirus Disease (COVID-19)

Visit us on our FMCSA Coronavirus (COVID-19) Information & Resources to learn about our COVID-19 response. This site includes important information on how FMCSA is coordinating with States that have declared emergencies. Information is also available on drug testing, Commercial Drivers' License waivers and other enforcement and compliance policies. Visit often; this webpage is frequently updated.

• Motor carriers can apply for temporary operating authority registration while providing direct assistance supporting emergency COVID-19 relief efforts. Passenger carriers that would like to be granted operating authority to transport property can use the same process to get property authority. For more information, click here.

We recommend that our customers please send us Registration and Licensing forms by fax or web form instead of mail. Mail sent to FMCSA at this time may not be processed in a timely manner. Please send forms by:

• Fax: (202) 366-3477

• Web form: ask.fmcsa.dot.gov (select email at the top of the page)

Note: Make sure to select the "Email" blue hyperlink at the top of the page. Customers will receive a confirmation number by email for Registration and Licensing forms submitted via web form.

• Click here for information about International Registration Plan, Inc. (IRP) updates and waivers.

• Click here for information about International Fuel Tax Association, Inc. (IFTA) updates and waivers.

• We also encourage customers with Commercial Drivers' License questions to visit the American Association of Motor Vehicle Administrators homepage. This site keeps updated information on how each State is conducting their driver licensing and vehicle registration services. Customers can also link directly to their State's licensing agency from this page.

March 25: Information for Drug and Alcohol Clearinghouse Registrants

• For Information about Clearinghouse registration requirements visit:
https://clearinghouse.fmcsa.dot.gov/Learn

• If you have specific Clearinghouse related questions, please call 1-800-724-2811 or send an email to clearinghouse@dot.gov