Our mission is to provide exceptional customer service through reliable, accurate, and timely delivery of revenue meter data and related information. If you have questions about meter data, MDMR2 access and functionality, or other revenue meter data questions, please send an email to mdm@bpa.gov

Contact Metering Services
Email: mdm@bpa.gov
Phone: (503) 230-3699

Reporting Outages and Load Shifts

Please report outages and load shifts to us as soon as possible by faxing or emailing this completed report.

Outage & Load Shift Report (updated February 2019)

​BPA will apply the procedure set out in the Meter Usage Data Estimations provision of the GRSPs to determine the appropriate billing adjustment.

Meter Usage Data Estimations Provision

​This guide shares BPA’s expectations of utilities that choose to use a customer owned meter to monitor new projects, rather than a BPA owned meter.

Responsibilities and Technical Requirements Guide for Customer Owned Meters