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Resources for Community and Supportive Services

The Community and Supportive Services (CSS) division of the HUD HOPE VI program developed this page to provide CSS Staff with links to news, research and other resources on a variety of topics to which they can refer for supplementary guidance and information. The page is organized alphabetically into various categories, e.g. demographic information, grants, health, resident-specific topics, sustainability, etc.

In addition to providing useful websites, reports, and other materials, this site also provides a space for CSS practitioners to post their best practices. The HUD CSS team hopes that CSS practitioners will use this feature often as a way to share and learn from each other. Please check this site regularly for news and updated information and take a moment to review HUD's Strategic Plan. HUD's overall mission is to create strong, sustainable, inclusive communities and quality, affordable homes for all. Goal 3 of HUD's Strategic Plan is to Use Housing as a Platform for improving the quality of life for our residents." Sub goals include improving education outcomes and early learning, improving health outcomes, increasing economic self-sufficiency, improving stability for vulnerable populations including elderly, people with disabilities, and people who are homeless or at risk of becoming homeless, and improve public safety.

Please take a look at our News and Events page, for the latest information in public housing. Our goal is to inform, and keep you connected to all things CSS!  If you have items that you feel would benefit the CSS community and would like to share, or have any questions or comments about this page, please send them to Sandra.Norcom@hud.gov.

Please let us know if you have additional resources you would like to include!

Best Practices

HOPE VI Community & Supportive Services Best Practices may be sent to Sandra.Norcom@hud.gov.  Due to space limitations, we ask that you limit your Best Practice to one page.  Your submission may be reviewed and edited for conciseness and clarity.   Please provide your contact information for any questions we may have.  We will let you know when your submission has been posted!

Community Engagement

Evaluation

Health/Wellness

Innovative Partnerships

Job Training Readiness

Resident Engagement

Section 3

Success Stories 

Community Building 

Demographic Information

The following sites can help CSS staff collect economic and demographic information for their local areas:

Domestic Violence

Elderly Issues and Research

Elderly Housing

Reports

Senior Citizens

  • HUD webpage for Senior Citizens - This webpage includes a variety of links and helpful information related to housing (public housing and other housing), care-giving, health, protection against fraud and discrimination, and other federal, state and local resources.

Federal Interagency Collaborations

HUD Region IV Quality of Life Conference - Savannah, GA, July 12-14, 2011

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Financial Literacy / Asset Building

Numerous studies have detailed the fact that many low-income individuals do not have banking accounts and have poor or non-existent credit. Many Housing Authorities have gotten their partners to begin Financial Literacy classes as a crucial part of a self-sufficiency curriculum.

Grants and Other Funding Opportunities

The following are links to sites that can help PHAs identify grants and other funding opportunities:

A. Federal Government

  • News Release - Obama administration awards nearly $500 million in first round of grants to community colleges for job training and workforce development
  • Grants.gov - This site allows you to register to receive federal funding announcements as well as apply for federal grant opportunities
  • Neighborhood Networks - A HUD program that focuses on delivering computer and Internet technology to residents of Multifamily and Public Housing. The web site provides weekly funding announcements from both private and public sources in areas of self-sufficiency, literacy, job-readiness, etc.
  • HUD's Funds Available

B. Foundations and Nonprofits

Grant-making foundations and nonprofits can be found by going to the following sites:

Health

Reports

  • June 16, 2011 - Obama Administration releases National Prevention Strategy
    Today, members of the National Prevention, Health Promotion, and Public Health Council, including Department of Health and Human Services (HHS) Secretary Kathleen Sebelius, Surgeon General Regina Benjamin (Chair), as well as Senator Tom Harkin and Domestic Policy Council (DPC) Director Melody Barnes, announced the release of the National Prevention and Health Promotion Strategy, a comprehensive plan that will help increase the number of Americans who are healthy at every stage of life.
  • Published by Disability.gov, this guide contains information to help young adults understand what it means to be legally in charge of their health care and how to stay healthy as they grow into adulthood. Includes quizzes on being an adult with special needs, life as an adult, talking with doctors, plus additional web resources on college and work. Read the guide (PDF, 17 pages).
  • The Impacts of Affordable Housing on Health - A Research Summary by the Center for Housing Policy and Enterprise Community Partners, 2011
  • The Health Status of HOPE VI Public Housing Residents, a 2005 report by the Urban Institute
  • Framing the Issues: The Positive Impacts of Affordable Housing on Health - July 2007 (Center for Housing Policy and Enterprise Community Partners)

General Information

Building Healthy Communities in Public Housing - HUD Conference, November 15 & 16, 2010

Homelessness 

Housing Organizations

Consider signing up for their email updates.

Job Training/Job Readiness

  • "Credentials for Youth" Tool

    The U.S. Department of Labor, Division of Youth Services, recently launched our “Credentials for Youth” tool, https://youth.workforce3one.org/page/credentials,  on ETA’s Youth Community of Practice to help workforce professionals identify promising occupations for youth served by the workforce system, and the credentials that help youth attain them.

    Attaining postsecondary and occupational credentials is critical for youth to be successful in the 21st century economy.  Good-paying jobs in high demand industries generally require postsecondary education or training.  Plus, the earnings bump that accompanies postsecondary credentials is well established.  To help workforce professionals identify promising occupations for youth served by the workforce system, and the credentials that help youth attain them, ETA has developed the Credentials for Youth tool on Workforce3One’s Youth Community of Practice.  This tool, available at https://youth.workforce3one.org/page/credentials, provides a step-by-step process for helping youth attain credentials in high demand occupations.  First, it connects users to resources that can help them find high demand occupations in their local area using labor market information.  It then helps practitioners identify promising occupations for youth and determine which of those occupations have pathways to career advancement.  Finally, the tool helps discover the credentials required for the identified promising occupations and provides certification information about specific occupations, including links to certifying organizations.  In addition to the step-by-step process, the Credentials for Youth tool also provides local examples of programs that help youth attain credentials.

  • A newly issued Training and Employment Notice (TEN) providing guidance and suggestions on how to better access and/or leverage transportation resources for businesses and job seekers
  • MDRC paper on helping residents find and keep jobs
  • Department of Labor - Education and Training Administration
  • Career One Stop - For assistance in career exploration, education and training, resumes and interviewing and salary and benefits
  • Joint HUD-DOL Letter
  • Mynextmove.org - resources for those entering the workforce
  • Myskillsmyfuture.org - resources for those returning to the workforce

Listserves

Neighborhood Networks

The Digital Literacy portal provides free training resources for practitioners working in the field of computer/digital literacy. It also provides resources for job-search and job training, as well as opportunities to provide content and rate existing content. Featured on the Web site is a "In the Community" section where several Neighborhood Networks centers are highlighted including the HA of the City of Pittsburgh's HOPE VI Bedford Dwellings Neighborhood Networks center. To post your own story, please go to :  www.digitalliteracy.gov/communities and click on "Suggest an Article."

To access technical assistance guides, funding information, a Web site creation tool, the START electronic business plan, and much more, please go to the Neighborhood Networks Web site.

Neighborhood Revitalization Initiative

Organizations that Publish Relevant Research

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Partnerships

Joint PIH/CPD Notice on Promoting Partners to Utilize Housing as a Platform for Improving Quality of LIfe

HUD’s Strategic Plan 2010-2015 envisions housing as a platform for improving residents’ quality of life.  This notice strongly encourages Community Planning and Development (CPD) funding recipients and Public and Indian Housing (PIH) funding recipients, including Public Housing Authorities (PHAs), to forge partnerships with public and private agencies at the federal, state, and local levels to ensure that HUD-assisted residents are connected to health care, education and social services, as needed. 

Prisoner Re-entry and Public Housing

  • View the archived Health and Human Services (HHS) funding announcement for "Community-Centered Responsible Fatherhood Ex-Prisoner Reentry Pilot Project". View our webcast.
  • Reentry Mythbusters
  • The Re-entry Council - has information and guidance regarding prisoner reentry and public housing

 

Professional Development/Information

Resident Councils/Resident Leadership

Resident Services/Service Coordination

  • Do you have residents enrolling in LIHEAP? Winter is the time of year when many residents apply for heating assistance - and they will often be asked for proof of income to complete their application.

    Did you know that they can now request this information online? The Social Security Administration site is the fastest and easiest way to verify Social Security benefit information (including Social Security, SSI, and Medicare).

    Request Proof of Income Letter Online
    If they do not have access to the Internet, residents can also prove their income with the cost-of-living letter they received in December.

  • More than a Roof - A new report on efforts by public housing agencies to help residents make progress toward economic security, recently released by the Center for Housing Policy

Other useful resources from the National Resident Services Collaborative

Resources

  • Canivote.org - This is a cool and invaluable tool for voter empowerment! Canivote.org is a tool that allows anyone nationally to check their voting status and update on line if that your state has the ability.
  • HUD Region III HUDLine Monthly Resources/Happenings Newsletter
  • State-by-State Listing of Online Access to Benefits - The Center on Budget and Policy Priorities (CBPP) has updated its report "Online Services for Key Low-Income Benefit Programs: What States Provide Online" for several key low-income benefit programs including Medicaid, SNAP, TANF, child care assistance and CHIP. Virtually all states have made basic program information on the five main state-administered low-income benefits available to the public via the Internet. 
  • Programs of HUD - Useful resources for those requiring information related to specific programs.
  • Workforce3one.org - Tools, resources and practices that will help frontline staff who perform intake, case management, and business services functions in the one-stops.

Sample Memoranda of Understanding

Section 3

Section 3 is a HUD regulation that states that when Housing Authorities use HUD funds they should, to the extent feasible, hire public housing residents, Youth Build graduates, and other members of the low income community to perform. In addition, when contracts are lost, Section 3 firms should be considered.

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Sustainability

This sustainability plan was generously provided to us by the Indianapolis Housing Agency. Since there is no HUD-prescribed format for sustainability plans, it is being provided as an example. The new HOPE VI development is built, the funds have been expended, all the units are occupied. Great! But how do you maintain services, how do you make sure that the new development doesn't become what it once was? A key step in this process is to develop a Sustainability Plan that details how you and your partners will sustain needed services over the upcoming years.

2008 CSS Sustainability Conferences

Here you will find archived information from the four regional CSS Sustainability conferences held in 2008.

A Toolkit for Federal Staff Who Work With Comprehensive Community Initiatives

cciTools for Federal Staff - Click on "Find Tools and Resources" on the top bar, select the buttons "For use by CCI Sites" and "Create a Sustainability Plan", then click on the "Find" button, lower left, to see a list of tools and resources that will help you create a sustainability plan.

Transportation

Volunteers

Volunteers can provide invaluable support, energy and creativity for your agency or organization. The following programs and resources will help you access dedicated volunteers with a strong desire to serve your community.

  • The Corporation for National and Community Service (CNCS), is the government agency that oversees national service programs, including those described below.
    • AmeriCorps awards grants that partially fund the volunteer programs of organizations and local government agencies. The organizations receiving AmeriCorps grants are responsible for recruiting AmeriCorps members, who receive small stipends to serve for up to three years. A cash and in-kind match is required. Read brief for PHAs on AmeriCorps Programs and Public Housing Authorities, given by Kaitlin Nelson, Federal Career Intern, Office of Public Housing Investments.
    • SeniorCorps also provides grants that enable organizations and agencies to engage adults aged 55 and older as volunteers. SeniorCorps funds three different programs: the Foster Grandparent Program, Senior Companion Program, and RSVP.
    • A study currently is underway on the sponsoring of AmeriCorps members by PHAs. A report on the study, including information on PHA best practices and lessons learned, will be posted soon.
  • The Points of Light Institute is "a powerful, integrated national organization with a global focus to redefine volunteerism and civic engagement for the 21st century." The institute provides a number of different resources along with a list of programs on their site for organizations in search of volunteers.
  • Volunteer Solutions provides a volunteer matching application that helps connect individuals to volunteer opportunities in their community. For example, see United Way's use of the application on their website
  • The following two websites connect organizations with volunteers:

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Youth/Education

"Credentials for Youth" Tool

The U.S. Department of Labor, Division of Youth Services, recently launched our “Credentials for Youth” tool, https://youth.workforce3one.org/page/credentials,  on ETA’s Youth Community of Practice to help workforce professionals identify promising occupations for youth served by the workforce system, and the credentials that help youth attain them.

Attaining postsecondary and occupational credentials is critical for youth to be successful in the 21st century economy.  Good-paying jobs in high demand industries generally require postsecondary education or training.  Plus, the earnings bump that accompanies postsecondary credentials is well established.  To help workforce professionals identify promising occupations for youth served by the workforce system, and the credentials that help youth attain them, ETA has developed the Credentials for Youth tool on Workforce3One’s Youth Community of Practice.  This tool, available at https://youth.workforce3one.org/page/credentials, provides a step-by-step process for helping youth attain credentials in high demand occupations.  First, it connects users to resources that can help them find high demand occupations in their local area using labor market information.  It then helps practitioners identify promising occupations for youth and determine which of those occupations have pathways to career advancement.  Finally, the tool helps discover the credentials required for the identified promising occupations and provides certification information about specific occupations, including links to certifying organizations.  In addition to the step-by-step process, the Credentials for Youth tool also provides local examples of programs that help youth attain credentials.


Various efforts are underway that specifically prepare youth for disasters and how to best protect themselves and others during emergencies, particularly when they become separated from their families.  These resources are helpful to youth living in any part of the US; however, it is particularly helpful to those youth living in areas frequently hit by hurricanes, tornados, severe flooding etc.  Please take some time to learn about the various resources available.

Youth Preparedness Webpage

Implementing a Youth Preparedness Program as You Kick Off the New School Year Webinar

The Interagency Working Group on Youth Programs (IWGYP) works to identify and engage organizations that can a play a role in improving the coordination and effectiveness of programs serving youth. IWGYP promotes the achievement of positive results for all youth through collaboration, dissemination of information, and development of an overarching strategic plan for federal youth policy. Visit www.FindYouthInfo.gov and provide input on the Strategic Plan for Federal Youth Policy.

Adolescence

The Office of Adolescent Health (OAH), Department of Health and Human Services provides remarkable resources combining all health related information and services within HHS applicable to adolescents.  You can learn how to sign up for OAH’s E-Updates, and obtain a list of E-Updates at Adolescent Health Insider E-Updates; For information about teen dads, see the June 2011 E-Update on Father’s Day as a Teen Dad; The National Resource Center for HIV/AIDS focuses on prevention among adolescents; and for information on supporting adolescent mothers, see the Pregnancy Assistance Fund Initiative-- and much more!

Free on-line tools that can be helpful to low-income parents with school-aged children:

Coordinating Housing with Education

Early Learning

Education

Resources

Transitioning Youth

Youth service systems at all levels must work collaboratively in designing and coordinating programs focused on helping the nation's neediest youth to successfully transition to adulthood. To better understand this population, States must be aware of the most current information on the youth they serve. Click on the links below to find reports, statistics and other information on targeted youth. Contact us about Transitioning Youth.

Partnerships

  • HUD, GreatSchools team up to give public housing, voucher families tool to make informed school choices

    GreatSchools and HUD will team up to give parents living in public housing or who receive rental assistance through the Housing Choice Voucher Program the tools to make informed educational choices for their children and become even more involved in their children’s education.  For example, GreatSchools will provide housing authorities informational materials, including a video tutorial, tailored to housing authorities and parents.  GreatSchools has also developed a factsheet outlining the essential steps to choose the right school.  HUD will encourage housing authorities’ executive directors to offer these resources to parents and include a portal to GreatSchools on their agency website.

    Based in San Francisco, GreatSchools is a national non-profit organization that supports parents through a wide variety of web-based resources available at www.greatschools.org.  They provide a database of school performance information for more than 200,000 public, private and charter schools across the U.S.  Their user-friendly website also has information about how parents can help their children achieve success in PreK-12, including subject-area worksheets, homework help and college preparation.

    The HUD-GreatSchools partnership is part of HUD’s greater commitment to using housing assistance to improve educational outcomes. 

  • America's Promise - Brings together national and local organizations to deliver resources at the local level. The web site also provides research on children and youth.
  • Mentoring.org - Resources and research on mentoring youth.

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Quick links