Anyone may enter an RDR into DataQs by selecting the “Add a Request” button from the My DataQs dashboard. When the button is selected, a tool instructs the user through a step-by-step process.

• Step 1: Select the option describing the event type to be reviewed and click “Next.”
• Step 2: Select the option describing the reason for having the information reviewed and click “Next.”
• Step 3: Confirm the selected choice and click “Next.”
• Step 4: Enter details of the event, specific to the type of request chosen, and click “Next.”
  

  Note – Once a State is selected, the report number field will offer a selection of available reports. Selecting or entering a valid report number will allow parts of the form to be automatically populated with the corresponding information.

• Step 5: Upload any available documentation (documents may be added at a later time, for a speedier review, upload is encouraged upon request submission).
• Step 6: Confirm the entered information is correct.

When the request is loaded into DataQs, an acknowledgement is generated. The request is then forwarded to an organization for research, and email notifications are sent to State- and FMCSA-selected individuals within their organizations

To enter an IRR into DataQs, select the “Add a Request” button on the My DataQs dashboard. When the button is selected, the user is guided through a step-by-step process.

• Step 1: Select the roadside option for “Inspections/violations” and click “Next.”
• Step 2: Select “Never received a copy or lost the report” and click “Next.”
• Step 3: To process the request, select the State where the inspection event occurred from the pull-down menu, and click “Next.”
• Step 4: This step will collect specific information on the inspection report, such as the inspection report number and date of inspection event. At this time, multiple requests from the same event State may be entered. When all details are entered, click “Next.”
• Step 5: Upload any available documentation (documents may be added at a later time, for speedier review, upload is encouraged upon request submission).
• Step 6: Confirm the entered information is correct.

Note – Do not use this option to request a review of inspection data.

When the request is loaded into DataQs, an acknowledgement screen appears. The request is then forwarded to an organization for review, and email notifications are sent to individuals selected by the Federal Motor Carrier Safety Administration (FMCSA) and the States.

Not all States use DataQs to process requests for copies of inspection reports. Those States that do not use DataQs for inspection reports have been identified and no longer receive these requests. If that State does not provide inspection reports through DataQs, State-specific information is provided instructing filers on how to obtain inspection reports. For those States that do provide copies of inspection reports through DataQs, the DataQs analyst should mark the request “Closed – Report Sent,” if a report is provided to the requestor. If no report is provided, the DataQs analyst should mark the Request as “Closed – Report Not Sent.”

Requests types are organized into the following groups:

• Crash Event
• Inspection Event
• DOT Audit/Investigation
• Registration/Insurance
• Household Goods (HHG) Complaints

Crash Event

Crash – Assigned to Wrong Carrier or Crash – Assigned to Wrong Driver
By choosing this option, you believe that your company and/or the U.S. DOT Number is listed incorrectly on the crash report; or you are a driver and your name is listed incorrectly on the crash report.

Crash – Not Reportable
By choosing this option, you believe your company or the driver was not involved in a Federal Motor Carrier Safety Administration (FMCSA) reportable crash.

All FMCSA-reportable crashes, without any determination of responsibility, are included in the carrier profile and used in the Safety Measurement System (SMS).

For the FMCSA's crash reportability criteria, see the FAQ “What are the Federal Motor Carrier's Safety Administration's (FMCSA's) criteria to determine crash reportability?”

Crash – Not Preventable
By choosing this option, you believe the crash should not be listed on your carrier or driver report because you could not prevent it. FMCSA carrier and driver reports display all crash involvements that meet the FMCSA-reportable crash criteria, without any determination of responsibility.

If you still choose to submit an RDR, you may provide information that will be collected for counting purposes only – your request will NOT be upheld and will be automatically closed. The crash will remain on your carrier or driver record.

Crash – Duplicate Record
By choosing this option, you believe the same crash is listed more than once on your carrier or driver report.

Note – Sometimes crashes appear to be duplicates. However, once a crash scene has stabilized, another crash event may occur and FMCSA would consider that event a separate incident. The FMCSA system is vehicle-based, not event-based; therefore, another possibility is that the crash includes multiple vehicles operating under your authority at the time of the event.

Crash – Missing Record
By choosing this option, you believe a crash record is missing from your carrier or driver record and it meets the FMCSA-reportable crash criteria.

Crash – Incorrect Information
By choosing this option, you believe the data on your crash report is different than the information on the Police Accident Report (PAR). Example data elements include, for example, incorrect fatality counts, injury counts, and vehicle information.

Inspection Event

Inspection – Report Request
By choosing this option, you wish to request ONLY a copy of an inspection report.

Carriers can view inspection details online at the following websites:

• The Safety Measurement System (SMS) (http://ai.fmcsa.dot.gov/sms)
• FMCSA Portal (https://portal.fmcsa.dot.gov)
• Carrier Profile (http://safer.fmcsa.dot.gov/CSP_Order.asp)

Inspection – Incorrect Violation
By choosing this option, you believe that the violation is incorrect as listed in the FMCSA systems or listed multiple times in error. Inspection reports include violations at the time of the inspection, which carriers or drivers are then responsible to fix. A fixed violation is not the same as an incorrect violation and will remain on the record.

Note – Violation codes are updated in FMCSA systems to support the agency's program. To ensure uniform implementation, these changes are not applied retroactively and DataQs requests prior to implementation will not be upheld.

Inspection – Assigned to Wrong Carrier or Inspection – Assigned to Wrong Driver
By choosing this option, you believe that your company and/or the U.S. DOT Number is listed incorrectly on the inspection report, or you are a motor carrier, driver, Intermodal Equipment Provider (IEP), or shipper, and your name is listed incorrectly on the inspection report.

Inspection – Missing Record
By choosing this option, you believe an inspection record is missing from your carrier or driver record. Before submitting a DataQs request, please check the following:

• The FMCSA Portal is updated nightly and will contain the most recent inspection history.
• The Safety Measurement System (SMS) is updated monthly, does not display Level IV inspections, and by default, displays inspections with violations. To view all inspections, select the option “Relevant Inspections” from the top of the inspection history area.
• Pre-Employment Screening Program (PSP) reports are updated monthly, and do not display citations or conviction data.

For more information on reviewing your safety data, please go to the FAQ topic: “Review Your Safety Data.”

Inspection – Duplicate Record
By choosing this option, you believe the same inspection is listed more than once on your carrier or driver report.

Note – Sometimes inspections appear to be duplicates in the SMS download file, because each violation is listed on each row.

Inspection – Incorrect Information
By choosing this option, you believe that data on your inspection report is different than the paper version. Example data elements include: incorrect inspection level, incorrect location, etc.

If this inspection is not your company's or has an incorrect driver listed, select the “Not mine (motor carrier, driver, IEP or shipper)” RDR option.

If this inspection report contains an incorrect violation, please select the “Violation is incorrect or listed multiple times” RDR option.

HHG Complaints

HHG – Fraudulent Complaint
By choosing this option, you seek to prove that you and the complainant did not do business together.

HHG – Duplicate Complaint
By choosing this option, you believe that the complaint is identical to one that was previously filed.

DOT Audit/Investigation

Safety Audit
By choosing this option, you believe there is an error with the display of your safety audit results. Safety Audit means an examination of a motor carrier’s operations to provide educations and technical assistance on safety and the operations requirements of the FMCSRs and applicable HMRs. Critical safety data is gathered. The data is needed to make an assessment of the carrier’s safety performance and basic safety management controls. Safety audits do not result in safety ratings.

More specifically, some of the areas for review include: a) driver qualification, b) driver duty status, c) vehicle maintenance, d) accident register, and e) controlled substances and alcohol use and testing requirements. Upon completion of the safety audit, the auditor will review the findings with the new entrant and determine a Pass or Fail status.

Compliance Review
By choosing this option, you believe there is an error with the display of your compliance review (CR) results. A CR is an onsite examination of motor carrier operations, such as drivers' Hours-of-Service, maintenance and inspection, driver qualification, commercial driver's license requirements, financial responsibility, accidents, hazardous materials, and other safety and transportation records to determine whether a motor carrier meets the safety fitness standard.

Compliance, Safety, Accountability (CSA) Investigation
By choosing this option, you believe that there is an error with a CSA Investigation. A CSA Investigation means an Onsite or Offsite examination of motor carrier operations that may include drivers' Hours-of-Service, maintenance and inspection, driver qualification, commercial driver's license requirements, financial responsibility, accidents, hazardous materials, and other safety requirements.

Fine as a Result of Notice of Claim (NOC) or Notice of Violation (NOV)
By choosing this option, you believe there is an error with the NOC or the NOV that you have received. An NOC issued by the FMCSA asserts a civil penalty for alleged violations of the Federal Motor Carrier Commercial Regulations (FMCCRs), Hazardous Materials Regulations (HMRs), or Federal Motor Carrier Safety Regulations (FMCSRs). In an NOV, FMCSA alleges a violation of the FMCSRs, HMRs, or FMCCRs, and seeks corrective action, rather than payment of a civil penalty at this time.

Registration/Insurance

MCS-150 Carrier Registration
By choosing this option, you have updated your MCS-150 either online or by mailing in the form found at www.fmcsa.dot.gov, but the FMCSA systems are not displaying the updated information.

Note – The SMS snapshot is updated monthly.

Operating Authority
By choosing this option, you indicate that you are having difficulty updating your operating authority with FMCSA.

Licensing & Insurance (L&I) Information
By choosing this option, you indicate having difficulty updating your insurance information with FMCSA.

Motor Carrier – Not Registered or Improperly Registered
Motor carriers transporting passengers or cargo in interstate commerce must be registered with FMCSA to obtain a U.S. DOT Number. This includes motor carriers that may be registered with FMCSA and obtained an intrastate U.S. DOT Number. Motor carriers transporting quantities of Hazardous Materials (HM) requiring a safety permit in intrastate commerce must be registered with FMCSA to obtain a U.S. DOT Number.

Select this RDR type to notify FMCSA that a motor carrier is registered improperly. Examples of improperly registered carriers might include those operating as follows:

1. In Interstate commerce without registering for a U.S. DOT Number.
2. In Interstate commerce with an Intrastate U.S. DOT Number.
3. In Intrastate HM requiring a safety permit without registering for a U.S. DOT Number.

The RDR will forward the improperly registered carrier information to the carrier's domicile FMCSA Division Office for further review and possible inclusion in the New Entrant Program.

It is vitally important to provide detailed information that pertains to the carrier, driver, vehicle, or event data in the Motor Carrier Management Information System (MCMIS) that is being disputed in the Request for Data Review (RDR). This applies to both the original RDR filing and afterward when submitting supplemental information. Possible sources of information include: State inspection reports; State crash reports; the Federal Motor Carrier Safety Administration's (FMCSA) Driver Information Resource (DIR) (a web-based tool that provides easy access to individual driver safety performance and compliance history and is available to FMCSA and State enforcement personnel via A&I Online); State Department of Motor Vehicles (DMV) databases; commercial motor vehicle registration and driver's licensing databases; etc. Another comprehensive source of information is “A Motor Carrier's Guide to Improving Highway Safety,” a product of FMCSA's Educational and Technical Assistance Program. Other relevant information may be obtained from the motor carrier or driver, including shipping papers, leases, and other relevant records.

States make a determination on a case-by-case basis as to whether a requestor submitted sufficient documentation to support his/her RDR. This determination should be based on all evidence presented by the requestor, and/or documentation provided by the inspector or officer who recorded the crash or inspection data. The State should exercise good judgment and discretion in making determinations. A letter to the State from the driver or the carrier simply claiming the data reported are in error, or requesting that data be removed from his/her profile, are examples of insufficient supporting documentation. To help close this information gap, DataQs analysts are encouraged to request additional information from RDR filers.

Any documentation provided by the RDR filer and/or the inspector or officer who recorded the inspection or crash data should be sufficient to allow the DataQs analyst to accurately assess the issue and render an informed judgment on the filer's claim. This will expedite the review process and lessen the likelihood that the RDR filer will need to request reconsideration of the claim.

Federal Motor Carrier Safety Administration (FMCSA) records do not contain written or verbal warnings issued on behalf of the State. What appears to be a State warning may be an FMCSA violation noted during the inspection. The State exercises its discretion in deciding whether to add, remove, or edit a violation. Inspectors record violations on an inspection to document the inspector's findings and observations at the time of the inspection. In most cases, removing a violation from the inspection report would require, for example, some proof that the violation did not exist, was recorded in error, or listed multiple times. If you believe you have been issued a violation in error, you may request a review of the violation through DataQs by choosing the option “Violation is incorrect or listed multiple times.”