This Web site is designed to inform passenger carriers and the traveling public about the Federal Motor Carrier Safety Administration's passenger carrier program and regulations.
Whether you are buying a bus ticket or chartering a bus for a group trip, make safety your top priority!
Step 1: Know the Facts
Step 2: Look Before You Book
Saferbus Mobile App The Saferbus Mobile App provides 24/7 access to important safety information you should verify before selecting a U.S. DOT registered bus company including: operating authority and insurance status, safety performance records, and safety results. Learn more in the SaferBus App Summary (PDF).
Step 3: Report Any Safety Concerns
Report a Safety Violation If you want to make a safety violation complaint, call FMCSA's toll free hotline 1-888-DOT-SAFT (1-888-368-7238) from 9:00 a.m. to 7:00 p.m., Monday through Friday, or visit FMCSA's consumer complaint Web site.
Other Resources
Credit and Debit Card Refunds - English (PDF) Additional Information...
Rules and Regulations for Passenger Carriers
Safety Publications