A compilation of rules, guidance, enforcement orders and publications on disability issues in aviation.
Rules
Name | Date | Document |
---|---|---|
Advisory Committee on Accessible Air Transportation (ACCESS Advisory Committee) | ||
Part 382, Passengers with Disabilities | ||
Rule in effect through May 12, 2009 | 5/12/2009 | View PDF |
Rule in effect beginning May 13, 2009 | 5/13/2009 | View PDF |
Frequently Asked Questions | 5/13/2009 | View PDF |
Web sites and automated kiosks | ||
Final Rule | 10-2013 | |
Fact Sheet - Accessible Kiosks and Websites | 11-2013 | |
U.S. Airports: captioning, lifts, service animal relief areas, etc. | ||
Notice of Proposed Rulemaking | 09-2011 | View PDF |
Final Rule | 07-2015 | View PDF |
Seat-strapping of wheelchairs | ||
Final Rule | 10-2013 | |
Fact Sheet - Seat Strapping | 11-2013 | |
Re:Petition to stay the effectiveness of wheelchair seat-strapping provision | 06/21/2010 | View PDF |
Guidance
Name | Date | Document |
---|---|---|
Air Travelers With Developmental Disabilities | 7/29/2015 | View PDF |
Guidance on transport of portable dialysis machines by air travelers with disabilities | 6/3/2013 | View PDF |
Additional Guidance: Preboarding of Air Travelers With Disabilities | 05/29/2013 | View PDF |
Guidance on reporting disability-related complaints | 12/22/2004 | View PDF |
Disability Rule: Frequently Asked Questions | 5/13/2009 | View PDF |
Additional Guidance concerning service animals re travel to the United Kingdom | 7/17/2007 | View PDF |
Guidance concerning service animals re travel to the United Kingdom | 2/20/2007 | View PDF |
Reporting of Disability-Related Air Travel Complaints | 7/8/2003 | View PDF |
Service Animal Guidance | 5/9/2003 | View PDF |
Enforcement Orders
Name | Order No. | Document |
---|---|---|
Societe Air France | 2016-4-9 | View PDF |
British Airways Plc | 2016-4-8 | View PDF |
Lufthansa German Airlines | 2016-4-7 | View PDF |
United Airlines, Inc. | 2016-1-3 | View PDF |
Turkish Airlines | 2014-7-18 | View PDF |
American Airlines, Inc. | 2013-12-4 | View PDF |
US Airways, Inc. | 2013-11-4 | View PDF |
Virgin America, Inc. | 2013-9-7 | View PDF |
Victor Cherenfant et al. v. Spirit Airlines, Inc., and Direct Airline Services, Inc. | 2013-8-20 | View PDF |
Victor Cherenfant et al. v US Airways, Inc. and Direct Airline Services, Inc. | 2013-8-19 | View PDF |
Jean Benjamin et al. v JetBlue Airways Corp. and Superior Aircraft Services, Inc. | 2013-8-18 | View PDF |
Frank Drum v. Southwest Airlines Co. and PrimeFlight Airline Services | 2013-8-17 | View PDF |
Kyla Thorington et al v. United Airlines, Inc. , and PrimeFlight Airline Services | 2013-8-16 | View PDF |
Onetha McKnight et al. v. US Airways, Inc., and PrimeFlight Airline Services | 2013-8-15 | View PDF |
Southwest Airlines Co. | 2013-5-1 | View PDF |
AeroSvit Airlines | 2012-11-6 | View PDF |
Dismissal Order | 2012-9-7 | View PDF |
Virgin America, Inc. | 2012-5-22 | View PDF |
Frontier Airlines, Inc. | 2012-4-15 | View PDF |
Allegiant Air, LLC | 2012-2-10 | View PDF |
Spirit Airlines, Inc. | 2012-1-20 | View PDF |
Atlantic Southeast Airlines | 2011-7-4 | View PDF |
Icelandair Group, aka Flugleidir, h.f, d/b/a Icelandair | 2011-5-13 | View PDF |
Delta Air Lines, Inc. | 2011-2-10 | View PDF |
Mesaba Aviation, Inc. | 2011-1-4 | View PDF |
JetBlue Airways Corp. | 2010-12-17 | View PDF |
AirTran Airways | 2010-8-14 | View PDF |
Compania Panamena de Aviation, S.A. | 2010-7-15 | View PDF |
Cayman Airways Limited | 2010-6-21 | View PDF |
Continental Airlines, Inc. | 2010-5-9 | View PDF |
Bahamasair Limited Holdings | 2010-2-27 | View PDF |
TAM Linhas Aereas, S.A. | 2010-1-8 | View PDF |
Jetstar Airways Pty Limited ABN 33 069 720 243 | 2009-10-17 | View PDF |
Order of Dismissal Complaint of Tim Maddox/Xiomara Osorio | 2008-12-5 | View PDF |
Primaris Airlines, Inc. | 2008-9-31 | View PDF |
Compania Mexicana de Aviacion, S.A. de C.V. | 2008-4-6 | View PDF |
Isair Airlines and Tourism Ltd. | 2007-12-4 | View PDF |
Eurofly, S.p.A. | 2007-10-25 | View PDF |
Cayman Airways | 2007-10-19 | View PDF |
Air New Zealand | 2007-10-8 | View PDF |
Alia-Royal Jordanian Airlines | 2007-9-19 | View PDF |
Lloyd Aereo Boliviano, S.A. | 2007-9-11 | View PDF |
Skyservice Airlines Inc. | 2006-12-26 | View PDF |
United Airlines | 2006-10-17 | View PDF |
US Airways, Inc. | 2006-8-26 | View PDF |
British Airways, PLC | 2006-8-7 | View PDF |
Complaint of Irvin Rosenfeld v. American Airlines, Inc. | 2006-7-20 | View PDF |
Aerovias del Continente Americano, S.A. | 2006-6-18 | View PDF |
Aloha Airlines, Inc. | 2006-2-15 | View PDF |
Hawaiian Airlines | 2005-10-26 | View PDF |
Aloha Airlines | 2005-10-25 | View PDF |
United Air Lines, Inc. | 2005-10-22 | View PDF |
Petition of JetBlue Airways, Inc. for an Exemption from the Requirements of 14 CFR 382.2 1 (a)(2) | 2005-6-5 | View PDF |
America West Airlines, Inc. | 2004-8-19 | View PDF |
Complaint of Irvin Rosenfeld v. Delta Air Lines, Inc. | 2004-5-25 | View PDF |
ATA Airlines, Inc. | 2004-4-22 | View PDF |
Complaint of Irvin Rosenfeld v. Delta Air Lines, Inc. | 2004-3-27 | View PDF |
Northwest Airlines, Inc. | 2004-3-4 | View PDF |
United Air Lines, Inc. | 2003-12-6 | View PDF |
Frontier Airlines, Inc. | 2003-11-5 | View PDF |
Delta Air Lines, Inc. | 2003-11-4 | View PDF |
AirTran Airways | 2003-10-11 | View PDF |
Ryan International Airlines, Inc. | 2003-9-4 | View PDF |
Southwest Airlines, Co. | 2003-8-30 | View PDF |
America West Airlines | 2003-8-29 | View PDF |
JetBIue Airways | 2003-8-28 | View PDF |
Liberty Travel | 2003-7-19 | View PDF |
Trans World Airlines, Inc. | 2003-7-12 | View PDF |
Northwest Airlines, Inc. | 2003-6-3 | View PDF |
Mohave County Airport Authority, Inc, Allegiant Air, and Sun Country Airlines | 2003-5-28 | View PDF |
US Airways, Inc. | 2003-3-19 | View PDF |
Complaint of Kyle Heck v. Southwest Airlines, Inc. | 2003-3-5 | View PDF |
American Airlines, Inc., Complaint of Louise Caplan v. American Airlines | 2003-3-1 | View PDF |
Aloha Island Air, Inc., dba Island air, Inc. | 2002-12-4 | View PDF |
Alaska Airlines, Inc. | 2002-12-3 | View PDF |
Petition for Rulemaking of the Tall Club of Silicon Valley | 2002-7-36 | View PDF |
Louise M. Caplan v. Northwest Airlines, Inc. | 2002-7-21 | View PDF |
Linda G. Cook and Emma P. Duggan v. Northwest Airlines, Inc. | 2002-3-15 | View PDF |
Northwest Airlines, Inc. | 2002-3-10 | View PDF |
Louise M. Caplan v. Continental Airlines, Inc. | 2002-1-5 | View PDF |
Publications
Name | Document |
---|---|
New Horizons: Information for the Air Traveler with a Disability | |
Plane Talk: Passenger with Disabilities | |
Suggested Guidelines for Accessible Lavatories in Twin-Aisle Aircraft | View PDF |
Passengers With Disabilities: Model Training Program for Airlines | [HOLD] |
Status reports on implementation of the Air Carrier Access Act for airline passengers with disabilities | [HOLD] |
Air Travelers with Disabilities: Technical Assistance Manual for Airline Employees, Contractors, and Travelers | View PDF |
Annual Report on Disability-Related Air Travel Complaints |
Related Links
Name | |
---|---|
FAA-Approved Portable Oxygen Concentrators | |
Passengers With Reduced Mobility: Website of the European Civil Aviation Conference |
Updated: Saturday, July 30, 2016