About this Order

This order concerns violations by Virgin America Inc., (Virgin America) of 14 CFR Part 382 (Part 382), the Department of Transportation’s (Department) regulation implementing the Air Carrier Access Act (ACAA), 49 U.S.C. § 41705, with respect to the requirement that the carrier ensure that its in-flight safety videos are accessible to persons with hearing impairments by using open captioning or an inset for a sign language interpreter.