USPS Service Alerts



Last updated Nov. 8, 2016, 5 P.M. ET

USPS Service Alerts provide information to consumers, small businesses and business mailers about postal facility service disruptions due to weather-related and other natural disasters or events. Service alerts are done in near real time.

Residential customers and small businesses can use this website to learn if mail is being delivered, or if their Post Offices are open. Business mailers are provided more detailed information about USPS mail processing facilities, and the operating status of postal delivery units.

International mailers

Australia

Australia Post advises normal operations have resumed in South Australia. Severe weather had caused disruptions in service for a time. (posted 10/6/16)

Bermuda

Bermuda Post Office advises operations have been suspended since Oct. 12 due to severe weather conditions associated with the passage of Hurricane Nicole.
(posted 10/14/2016)

China

China Post advises a typhoon that slammed into China’s southeast coast on Oct. 18 has caused delays in mail delivery. The affected areas include the provinces of Hainan, Guangdong and Guangxi. The delivery office codes for the areas affected are 510xxx, 530xxx, 570xxx, 571xxx and 572xxx. (posted 10/20/2016)

Italy

Italy’s post advises the earthquake that struck central Italy Aug. 24 has impacted postal services in large areas of the country, especially the districts of Lazio, Marche and Umbria. (posted 8/30/16)

Jamaica

Jamaica Post advises normal operations have resumed and tropical storm conditions no longer pose a threat. (posted 10/6/16)

Slovenia

Slovenia’s post advises a fire at its sorting center in Ljubljana, where the exchange office is also located, is expected to impact forwarding of outbound mail and delivery of inbound mail for coming days. No postal items have been damaged. (posted 7/22/16)

Syria

The Postal Service has suspended mail service to Syria due to transportation issues.

Until further notice, all Post Office and other acceptance locations will not accept mail destined to Syria.

The suspension affects Express Mail International, Priority Mail International, First-Class Mail International, First-Class Package International Service, International Priority Airmail (IPA) International Surface Air Lift (ISAL), and M-Bag shipments.

Mail addressed to Syria will be returned to sender endorsed “Mail Service Temporarily Suspended — Return to Sender.”

Upon request, postage and fees will be refunded, or mailers may opt to hold and later re-mail the package with existing postage when service to Syria resumes. When re-mailing, customers must strike the endorsement “Mail Service Temporarily Suspended — Return to Sender.”

The Postal Service appreciates its customers’ business and regrets any inconvenience posed by this temporary service suspension.

Customers are advised to periodically check USPS Service Alerts for updated information. (posted 3/13/13)

Ukraine

Suspension of Mail Services to Donetsk and Luhansk Regions of Ukraine

In January 2015, the Ukrainian postal operator (Ukrposhta) advised that delivery services have been suspended for international mail addressed to certain localities in the Donetsk and Luhansk regions of Ukraine (generally in the postal code ranges 83001-87650 and 91001-94870). The specific localities and postal codes where service is suspended are listed on Ukrposhta’s website:

http://ukrposhta.ua/en/robota-ukrposhti-v-doneckij-ta-luganskij-oblastyax

That web-site notes that international postal items to the above localities may be sent as Poste Restante (General Delivery) to post offices in localities that are controlled by Ukrainian government authorities, and provides instructions for addressing such items.

Delivery services for international mail addressed to Crimea (postal codes in the range 95000–99999) are still suspended.

The temporary suspension affects Priority Mail Express International®, Priority Mail International®, First-Class Mail International®, First-Class Package International Service™, International Priority Airmail™ (IPA®), International Surface Air Lift® (ISAL®) and M-Bag items.

For Global Express Guaranteed® Service

Effective immediately, USPS can no longer accept Global Express Guaranteed (GXG) shipments to certain cities in the Crimea, Donetsk and Luhansk regions in Ukraine. View the list of cities to which GXG service is temporarily suspended. (posted 2/11/15)

Yemen

Effective Aug. 1, 2015, the Postal Service will suspend mail service to Yemen. Until further notice, all Post Office and other acceptance locations must not accept any mail destined to Yemen. The temporary suspension affects Global Express Guaranteed®, Priority Mail Express International®, Priority Mail International®, First-Class Mail International®, First-Class Package International Service™, International Priority Airmail™ (IPA®), International Surface Air Lift® (ISAL®), and M-Bag items. (posted 7/31/15)

Lithium battery shipping regulations

U.S. Postal Service acceptance of international lithium battery shipments

The Postal Service is now allowing specific quantities of lithium batteries — when installed in the equipment they are intended to operate — to be sent to many international destinations, including Army Post Office (APO), Fleet Post Office (FPO) and Diplomatic Post Office (DPO) locations when permitted by the destination or host country.

The postal operators of Germany and Italy are not accepting packages containing lithium metal or lithium-ion batteries to German or Italian addresses. Postal employees will decline electronic items containing lithium batteries to addresses in those two countries. This does not apply to shipments to and from German or Italian APO, FPO or DPO locations.

Items that can be shipped include: cameras, video cameras, mobile/smart phones, Bluetooth headsets, laptop computers, shavers, portable DVD players, tablets, two-way radios, GPS devices and most other small electronic devices requiring lithium batteries. Items that can’t be shipped include lithium batteries not installed in the equipment they are intended to operate. In addition, when installed, they may noat exceed the quantity or limits defined in the IMM or DMM.

Domestic shipments of packages containing lithium batteries, and electronic devices containing lithium batteries aren’t affected.

Currently, U.S. customers aren’t permitted to take international and APO, FPO, DPO mail containing lithium batteries to Village Post Offices, contract postal units, commercial mail receiving agents or approved USPS shippers. For more information, click pe.usps.com.