I.D. CARDS/DEERS
2484 Stanley Road, Building 2263, Room 100
JBSA-Fort Sam Houston, TX 78234
Hours of Operation:
Monday - Friday 0730-1530 by Appointment Only
Office Closed on all Federal Holidays.
Thursday, 1300 -- Closed For Training, Administration, and Maintenance
(210) 221-0415/2278
Effective 1 Dec 2014, Appointments Only
Fort Sam Houston ID Card Appointment web site link
JBSA#105 Replacement of Lost or Stolen CAC/ID Cards
Anyone 20 and over must now have 2 forms of identification, including one photo I.D:
Acceptable forms of photo I.D.
Military I.D. (Must not be expired)
Driver's license
Passport
State, federal, or local government I.D. card
Acceptable for secondary form of identification :
Social security card
Birth certificate
Voter's Registration Card
Permanent resident card
Civilian contractors must be entered into the Contractor Verification System prior to receiving I.D. cards
Security badges are NOT acceptable forms of identification.
ACTIVE DUTY ID CARD
The following is needed for ID Card issue. No Exceptions.
Renewal/Expired Cards:
Soldier will need previously issued active duty ID Card
Extension or Reenlistment documents (if applicable)
Two forms of unexpired ID, as stated above.
Grade Change:
Promotion Order
MP Confiscation:
DA Form 4137 (Evidence of Property Custody Document)
Two forms of ID as stated above.
Lost/Stolen ID Cards:
Picture identification
Birth certificate or social security card
Ranks of E4 and below must have a counseling statement by their Supervisor/First Sergeant.
For the purpose of reissuance of a CAC to military, civilian and DoD contract personnel who are victims of stolen ID cards and have no form of picture ID: The second document must be an official report or letter from the Military Provost Marshal or Civilian Police Department indicating the CAC was stolen.
Eligible dependents of military sponsors whose military ID card has been lost or stolen, must obtain a valid photo ID and a second form of identification as proof of identity prior to reissuance of a new ID card.
CIVILIANS (Non-CAC card)
The following is needed for ID Card issue. No Exceptions.
All organizations whose employees are in need of a DA Form 1602 (non-CAC ID card) will maintain a current DD Form 577 (Signature Card) on file with In/Out Processing.
For contractors
DA Form 1602
DD Form 1172
DES Form 109-RE-l P
Picture identification.
For government employees and retirees:
DA Form 1602
DD Form 1172
SF 50
Picture identification
Contractors: DA Form 1602 for one year
Government employees and retirees: DA Form 1602 for four years
Mission essential personnel, a memorandum signed by the Director of the sponsoring agency
DD Form 1172 and other necessary documents.
RETIREE
The following is needed for ID Card issue. No Exceptions:
Army: DD Form 214
USAF/NAVY/USMC: Retirement order or DD Form 214
SPOUSE, CHILD UNDER 21 YRS OF AGE (RENEWAL)
The following is needed for ID Card issue. No Exceptions.
(card can be renewed within 90 days of expiration)
Children must be 10 years of age to be issued an identification card with the exception of dual military and single military service members' children.
DD Form 1172 (ID Card Application) or the spouse must have the sponsor's Power of Attorney to sign for the sponsor in his/her absence or the spouse must have a DD Form 1172 not more than 90 days old signed by the sponsor and his/her servicing ID Card/DEERS Office.
INITIAL ISSUE (SPOUSE/CHILD):
The following is needed for ID Card issue. No Exceptions:
Photo ID
Marriage certificate
Birth Certificate
Social Security Card
DD Form 214
ARMY RESERVE/NATIONAL GUARD (PRIOR SERVICE)
The following is needed for ID Card issue. No Exceptions.
Two forms of ID
DD Form 214 can be used if it reflects the reserve obligation date.
100% DISABLED VETERAN
The following is needed for ID Card issue. No Exceptions:
Require a letter from the Veterans Administration stating he/she is 100 percent disabled service-connected.
The letter must state whether the DAV is scheduled for future exams.
DD 214
Two forms of ID
If enrolling a spouse or child, please bring documents required in Initial Issue requirements as listed above.
INDIVIDUAL READY RESERVE
The following is needed for ID Card issue. No Exceptions:
Enlistment contract
Assignment Commissioning Oath
DD Form 214
DOD CIVILIAN EMPLOYEE
The following is needed for ID Card issue. No Exceptions:
Two forms of identification
AKO account email address or work email address.
CIVILIAN CONTRACTOR
The following is needed for ID Card issue. No Exceptions
Two forms of identification
AKO account email address
Civilian Contractors must be entered into the Contractor Verification System prior to receiving an ID card.
CHILD, AGE 21-23
The following is needed for ID Card issue. No Exceptions:
Must be enrolled in an accredited college as a full-time student leading to an associates degree or higher
Requires a letter from the school Registrar's office certifying full-time enrollment and anticipated date of graduation and must be on school letterhead
Two forms of required ID as listed above. If ID card is lost or stolen, you must bring the letter from the school.
INCAPACITATED CHILD OVER AGE 21, PARENT/PARENT-IN-LAW DEPENDENCY
The following is needed for ID Card issue. No Exceptions:
Dependency determination can be done for a child 21 years of age who is incapacitated; parents, and parent-in-laws, provided the sponsor is supporting these dependents with at least 50% of their living expenses.
All packets must be renewed every 4 years or as required by the approving authority.
INCAPACITATED CHILD 21 YEARS OF AGE
The following is needed for ID Card issue. No Exceptions:
DD Form 137-5
Birth certificate
Medical statement verifying the dependent's medical incapacitation is permanent or temporary
Retirement order (if sponsor is retired)
Letter from the Social Security office verifying whether the child is receiving social security benefits, and if so, whose social security number the benefits are being received under.
PARENT/PARENT-IN-LAW
The following is needed for ID Card issue. No Exceptions:
DD Form 137-3
Sponsor's birth certificate, if it is the sponsor's parent, spouse's birth certificate and marriage certificate, if the spouse's parent. If the parent has medical problems, a medical statement is required.
If the sponsor is retired, retirement order or DD Form 214 is required in addition to the other document listed.
NEWBORNS
The following is needed for ID Card issue. No Exceptions:
All newborns must be added to DEERS within 30 days of birth.
Birth Certificate or Certificate of Live Birth
Social Security Card
Single male service members should contact the ID Card Office for required documentation.
Hours of Operation:
0715 - 1600 hours Mon - Fri
Closed for lunch 1130-1300
For More Information:
Call (210) 221-1502/1656
Function: Prepares reservations and issues tickets for all OCONUS travel (TDY and PCS) for all civilian, permanent party, students and their dependents.