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Contact Information

Please click on the subject for which you want help.

• I want to know the status of my application.
 


The Board reviews applications in the order in which they are received. Due to the number of applications already on hand and the complexity of many of the cases, it may be as long as 12 months before you receive notification of the decision on your request. Be assured that the Board will consider your application as soon as possible and will notify you by mail as soon as a decision is made. Please notify us if your mailing address changes during this time.

If you want to confirm that your application was received and is in process, and you did not receive an acknowledgement letter to that effect, you may email us at army.arbainquiry@mail.mil

If it has been more than 12 months since you applied and you have not received a letter telling you the board's decision, you may email us at army.arbainquiry@mail.mil to ask for a mailed copy of the board's decision on your application.



• I have submitted an application and want to report a change in my address, email, or phone number.
 
Click here to report a change in your contact information.


• I want to request a change of my RE code (Re-entry Eligibility code).
 
The RE code (Reentry Eligibility code) is determined by the reason for separation, not the character of separation (Honorable, General, or Under Other than Honorable).

The RE code is not changed or upgraded solely to allow enlistment (reentry into the service). Soldiers separated with an RE-3 or RE-4 code must seek a waiver from a recruiter to enlist. Depending on the type of discharge and disqualification, a waiver may not be possible.

According to Army Regulation 601-210 (Regular Army and Army Reserve Enlistment Program), the Reentry Eligibility (RE) code can only be changed if an incorrect code was entered for the reason of separation. For this type of correction, please send a letter and a copy of your DD Form 214 to the following address requesting the correction:

Commander US Army Human Resources Command
Attention: Retention Branch (AHRC-EPF)
1600 Spearhead Division Drive, Dept 365
Fort Knox, KY 40121
If the Human Resources Command denies your request and you can provide evidence that the RE code is erroneous or unjust, you may apply to the Army Board for Correction of Military Records for a correction of the RE code.

If you were discharged within the last 15 years and can provide evidence that your reason for discharge is erroneous or unjust, you can apply to the Army Discharge Review Board requesting that your reason for separation be changed to the correct reason with corresponding RE code.

To apply to the Army Board for Correction of Military Records or the Army Discharge Review Board, you may complete an online application for discharge review on this website - or - you may print a blank DD Form 149, application for correction of military records, on the Correction of Military Records application procedure page on this website and mail it to the address shown on the reverse of the form.

Please provide copies of all relevant military records in your possession and any evidence to support your request.


• I want a copy of military records or a copy of my DD Form 214 (discharge).
 
This agency does not have copies of military records or DD Form 214 discharge documents. Request such copies and information from the National Personnel Records Center, Military Personnel Records, 1 Archives Drive, St. Louis, MO 63138-1002. See the following website for further information:
http://www.archives.gov/veterans/military-service-records


• I want to have my Army discharge changed.
 
There is no automatic upgrade of a discharge after 6 months or any other time period. Changes or upgrades to discharges are only made if there is a proven error, injustice, or inequity in your discharge. You must provide with your application evidence and supporting documents to show that there is an error, injustice, or inequity in your discharge.

You may complete an online application for discharge review on this website - or - you may print a blank DD Form 293 discharge review application on the Army Discharge Review Board application procedures page on this website and mail it to the address shown on the reverse of the form.

Please provide copies of all relevant military records in your possession and any evidence you have to support your request.

However, if you were discharged more than 15 years ago or discharged by a court-martial, you must apply to the Army Board for Correction of Military Records (ABCMR). You may complete an online application for discharge review on this website - or - you may print a blank DD Form 149, application for correction of military records, on the Correction of Military Records application procedure page on this website and mail it to the address shown on the reverse of the form.




• I want to correct an error or injustice in my military records.
 
You can apply for a correction to records by completing an online application for discharge review on this website - or - you may print a blank DD Form 149, application for correction of military records, on the Correction of Military Records application procedure page on this website and mail it to the address shown on the reverse of the form.

Please provide copies of all relevant military records in your possession and any evidence you have to support your request.

However, if you were discharged within the last 15 years, unless the discharge was directed by a court-martial, and you are requesting that your discharge be upgraded or your reason for discharge be changed, you must first apply to the Army Discharge Review Board. You may complete an online application for discharge review on this website - or - you may print a blank DD Form 293 discharge review application on the Army Discharge Review Board application procedures page on this website and mail it to the address shown on the reverse of the form.


• I have a question about Marine Corps, Navy, or Air Force records or discharge.
 
Please see our links page for contact information.
 


• I have a question that is not addressed here.
 
You may find answers to many of your questions on the FAQ page on this website.

You may also request information on correction of Army military records and Army discharge review from:
Army Review Boards Agency (ARBA)
ATTN: Congressional Liaison and Inquiry
251 18th Street South, Suite 385
Arlington, VA 22202-3531
Email for assistance - army.arbainquiry@mail.mil

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