For most recent hardware and software configurations, as well as additional product support documentation, access SAILOR 2.1 at:
https://sailor.nmci.navy.mil/sailor/Home.cfm
Navy 311
The Navy 311 service is available 24 / 7 / 365 and gives customers an easy to remember, single point of entry for non-tactical, non-emergency assistance. The objective for Navy 311 is to simplify and streamline support for the fleet. Support options include maintenance, ship parts and / or repair, IT systems, logistics, personnel or career matters, training, facilities, medical support, chaplain care, ordnance and other topics.
Phone: 1-855-NAVY311 / 1-855-628-9311
DSN: 510-NAVY311 / 510-628-9311
Email: Navy311@navy.mil (unclassified) / Navy311@navy.smil.mil (classified)
Web: www.Navy311.navy.mil (unclassified) / www.Navy311.navy.smil.mil (classified)
Text: type Navy311@navy.mil into the TO line of the text message
Chat: via Navy311 website (available via unclassified website only)
Fax: 877-632-4304
PLAD: NAVY THREE ONE ONE NORFOLK VA