About Client & Support Services

Welcome to Client Services! Our area’s objective is to provide you with information to help you function most effectively in your job. This in turn helps your institution be more effective and efficient on its path to achieve and maintain excellence. Our team helps you achieve these goals in a number of ways.

Our Client Services team administers a knowledge base system we call “Ask the BSC” which has the answers to many of your questions. If you cannot find the answers to your questions through “Ask the BSC”, we have educated Client Services Agents to help answer questions and find the resources you need. You can reach them during regular business hours at the BSC main telephone number, 940-369-5500 or toll free at 855-868-4357.

The Client Services area is directed by Donna Shell.