Smartphones and laptops not only can boost caseworkers' efficiency but also can enable them to spend more time where they are most needed: in the field.
An Oregon agency found ways to cut the time it takes to do background checks by more than half. With inefficient processes and duplicative services rife in government, that's just the beginning of the journey.
All government debt is not the same. Pension debt starves government of the people and tools it needs, but creative borrowing for infrastructure can save more money than it costs.
From aerial drones to underwater robots, unmanned systems are moving beyond their military roots. They have the potential to transform government services.