Security Levels

National Terrorism Advisory System (NTAS) check current status
National Maritime Center (NMC)
Providing Credentials to Mariners
Decorative USCG color bar image
 
decorative compass rose image
NMC Reports and Statistics
 
 
The National Maritime Center (NMC) tracks many different statistics in order measure our performance and to help us understand the needs of our customers. The following links will provide you with detailed reports.
 
Credentialing Performance Reports
NMC is dedicated to providing all Merchant Mariners their credentials in a timely manner.  We use numerous metrics to measure and track our performance. The reports below reflect a chronological history of our performance with regard to inventory, throughput, and net processing time for Merchant Mariner Credentials. All reports are in PDF format.
 
Customer Satisfaction
The above links will take you to the results of our customer satisfaction survey.
 
Website Statistic
NMC uses Google Tracker to gather data regarding our website.  Our site is visited by more than 850,000 customers from more than 208 countries annually.  Here you will find data on the pages visited, the countries where the search originated, the technology used, and many other facts and figures regarding our website.
 
If you have any questions regarding our data please feel free to contact us through our Customer Service Center.
 

NMC Customer Service Center (CSC): 1-888-IASKNMC (1-888-427-5662) email (IASKNMC@uscg.mil)

Contacting the Web Master for Technical issues regarding the website.

get acrobat reader image In order to view PDF files you will need an Acrobat Reader. To download this free software, click the Adobe icon.
 
 

Merchant Mariner Credential List Server

Download Plug-Ins
Download Plug-Ins: Some of the links on this page require a plug-in to view them. Links to the plug-ins are available below.
Click Here to Download Adobe Acrobat Reader Adobe Acrobat Reader (PDF)
Last Modified 10/5/2012