State and Local Consumer Agencies in Washington
Consumer Protection Offices
City, county, regional, and state consumer offices offer a variety of important services. They might mediate complaints, conduct investigations, prosecute offenders of consumer laws, license and regulate professional service providers, provide educational materials and advocate for consumer rights. To save time, call before sending a written complaint. Ask if the office handles the type of complaint you have and if complaint forms are provided.
State Consumer Protection Offices
Washington Office of the Attorney General
Website:
Address:
Washington Office of the Attorney General
Consumer Protection Division
PO Box 40100
1125 Washington St., SE
Olympia, WA 98504-0100
Toll-free:
1-800-551-4636 (WA)
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Regional Consumer Protection Offices
Tacoma Office of the Attorney General
Website:
Address:
Tacoma Office of the Attorney General
Consumer Protection Division (Pierce, Mason, Grays Harbor Kitsap, and South King Counties)
1250 Pacific Ave., Suite 105
Tacoma, WA 98402
Phone Number:
253-593-5243
Toll-free:
1-800-551-4636 (WA)
Vancouver Office of the Attorney General
Website:
Address:
Vancouver Office of the Attorney General
Consumer Protection Division (Clark, Cowlitz, Pacific, Skamania, Wahkiakum, Lewis, and Thurston Counties)
1220 Main St., Suite 549
Vancouver, WA 98660-2964
Phone Number:
360-759-2100
Toll-free:
1-800-551-4636 (WA)
Bellingham Office of the Attorney General
Website:
Address:
Bellingham Office of the Attorney General
Consumer Protection Division (Island, San Juan, Skagit and Whatcom Counties)
103 E. Holly St., Suite 308
Bellingham, WA 98225-4728
Phone Number:
360-676-2037
Toll-free:
1-800-551-4636 (WA)
Seattle Office of the Attorney General
Website:
Address:
Seattle Office of the Attorney General
Consumer Protection Division (N. King, Snohomish, Clallam and Jefferson Counties and Bainbridge Island)
800 5th Ave., Suite 2000
Seattle, WA 98104
Phone Number:
206-464-7744
Toll-free:
1-800-551-4636 (WA)
Spokane Office of the Attorney General
Website:
Address:
Spokane Office of the Attorney General
Consumer Protection Division (Eastern Washington)
1116 W. Riverside Ave.
Spokane, WA 99201-1194
Phone Number:
509-456-3123
Toll-free:
1-800-551-4636 (WA)
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Banking Authorities
The officials listed in this section regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. If you are dealing with a federally chartered bank, check Federal Agencies.
Department of Financial Institutions
Website:
Address:
Department of Financial Institutions
Division of Banks
PO Box 41200
Olympia, WA 98504-1200
Phone Number:
360-902-8704
Toll-free:
1-877-746-4334
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Insurance Regulators
Each state has its own laws and regulations for each type of insurance. The officials listed in this section enforce these laws. Many of these offices can also provide you with information to help you make informed insurance buying decisions.
Office of the Insurance Commissioner
Website:
Email:
Address:
Office of the Insurance Commissioner
Consumer Advocacy
PO Box 40256
Olympia, WA 98504-0256
Phone Number:
360-725-7080
Toll-free:
1-800-562-6900 (WA)
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Securities Administrators
Each state has its own laws and regulations for securities brokers and securities - including stocks, mutual funds, commodities, real estate, etc. The officials and agencies listed in this section enforce these laws and regulations. Many of these offices can also provide information to help you make informed investment decisions.
Department of Financial Institutions
Website:
Address:
Department of Financial Institutions
Division of Securities
PO Box 41200
Olympia, WA 98504-1200
Phone Number:
360-902-8760
Toll-free:
1-877-746-4334
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Utility Commissions
State Utility Commissions regulate services and rates for gas, electricity and telephones within your state. In some states, the utility commissions regulate other services such as water, transportation, and the moving of household goods. Many utility commissions handle consumer complaints. Sometimes, if a number of complaints are received about the same utility matter, they will conduct investigations.
Utilities and Transportation Commission
Website:
Email:
Address:
Utilities and Transportation Commission
Consumer Protection
PO Box 47250
Olympia, WA 98504
Phone Number:
360-664-1160
Toll-free:
1-888-333-9882
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