United States Department of Veterans Affairs

VA Maryland Health Care System

Patient Information

Before Your First Visit 

Determine Your Eligibility & Enroll for Care

Before receiving services from the VA Maryland Health Care System, you should first determine your eligibility and enroll for VA health care. Use our Eligibility and Enrollment page to determine your eligibility and enroll for VA health care. 

Schedule an Appointment

Eligible veterans should contact the Appointment Call Center for the VA Maryland Health Care System to schedule an appointment with a primary care provider. Use our Appointment page to learn how to schedule an appointment at any facility throughout the VA Maryland Health Care System.

Change or Cancel an Appointment

If you have an existing appointment and you cannot keep it, let us help you change it. This way, we will be able to see another veteran during that time period. Let us help you reschedule or cancel your appointment. 

During Your Stay

Advance Directives

There may come a time when you are unable to decide or tell us what you want. You have the opportunity now to make some decisions ahead of time. Tell us in writing about the kind of care you want if you cannot speak for yourself. 

Patient Education

We want to assist you in learning more about your condition, how to live a healthy lifestyle and ways to self-manage your own health. A number of educational resources are available to you at no cost. 

Patient Advocates

A number of programs have been established throughout the VA Maryland Health Care System to assist you in the event you have a concern or complaint. Let us help you resolve your issue. 

After You Leave

Discharge Process

Now that you've been a patient, you may have some concerns after you leave. Let us help you on the path to recovery. 

Billing and Insurance

You may be billed for a number of copayments as a result of your hospital stay or clinic appointment. We can also file claims with your insurance company for any care you receive from the VA. Learn more about billing and insurance. 

Release of Information

The Release of Information Office processes requests for medical records and assists providers with completing forms for patients. Let our staff help you get the information you need. 

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