Embassy of the United States Mexico City, Mexico

GENERAL PASSPORT INFORMATION

All passport services require an appointment. The American Citizens Services Unit assists American citizens with the following passport services:

• Adult First Time Passport Applications
• Adult Passport Renewals
• Minor Passport Applications (First Time & Renewals)
• Adding Extra Visa Pages to Your Passport
• Amendments to Your Passport

 Before you start, please note information on the following:

• Delivery Service for Passports
• Lost or Stolen Passports
• Special Requirements for Minors Under 16
• Fees for Passport Services
• Passport Books vs. Cards
• Photos
• Forms

New passports are delivered by a messenger service to addresses within Mexico as indicated on the application for a nominal charge payable upon delivery.

Passports are generally delivered within 3 weeks of the time of application, though this can vary depending on the particular case.

Appointments
 
Appointments are required for all passport services. You must bring your completed passport application form and other required documents to your appointment.

The documents required depend on if it is a passport for a minor, first time adult application, or an adult passport renewal. You must arrive at the Embassy 30 minutes prior to your appointment time to precede through the Embassy's security processes.

To make an appointment, please visit the ACS appointment page.

American citizens who have lost their passport and have emergency travel needs may appear at the Embassy any business day from 8:30 a.m. to 3:30 p.m. without an appointment. Applicants requesting an emergency passport will be required to provide proof of immediate travel plans.  Otherwise, an appointment is needed for all non-emergency passport applications.

Special Assistance & Additional Information

If you require special assistance or accommodation in making an appointment or other need please contact us Monday through Friday except holidays at [52](55)5080−2000, ext. 4244, from Noon to 5:00 PM.

Recorded information about consular services is available 24 hours a day, 7 days a week at 5080-2000 x 5800 (English). You can also reach us at MexicoCitypassport@state.gov (please allow at least 2 business days for response)

Additional information regarding U.S. passports is also available from the Department of State.