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Course Information
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Course Title:
Communicating Face to Face
Course Description:
Federal leaders, whether in a formal or informal leadership position, rely on face-to-face communication to connect with and influence peers, supervisors, employees, and internal and external stakeholders. Through this seminar, you will enhance your interpersonal communication skills for more productive workplace interactions.
Identify your own communication style in order to make improvements.
Study and adopt interpersonal communication techniques used by great communicators.
Learn and practice new skills in real-world communication simulations.
Understand how to defuse intensity during difficult conversations and interactions.
Schedule/Duration:
At the Eastern Management Development Center in Shepherdstown, WV (This training facility is 70 miles from Washington, DC in the Blue Ridge Mountains above the Potomac River):
July 29-August 1, 2013
Agency/Vendor Sponsor:
OPM
POC:
888-676-9632 or
register@opm.gov
;
www.leadership.opm.gov/Programs/Skill-Immersion/CFF/Index.aspx
Cost:
$4,400
Method:
Classroom
HR Technical Competency:
General Competency:
Influencing/Negotiating; Interpersonal Skills; Oral Communication
Leadership Competency:
Partnering; Conflict Management
Proficiency Level:
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