The links on this page are provided as a convenience to our viewers. Links to non-government sites are not intended to be an endorsement of their content. Coast Guard Reserve Affairs assumes no responsibility for the accuracy or completeness of the information provided through these links.
National Guard and Reserve TRICARE
Benefits Video: This 20-minute video
highlights the various TRICARE benefits National Guard and Reserve
members and families are entitled to during the various phases of a
member's service. Please visit
www.hnfs.com or
https://www.hnfs.net/common/newsResources/Guard%20Reserve%20Video.htm
to access the video online.
(Posted 17 FEB 2011)
Direct Deposit Availability of Funds on
Military Paydays:
Effective 15 FEB 2011, the Department of
Treasury fFinancial Management Service (FMS) will not release
payments to the federal reserve bank until the evening prior to
payday. For more information, please view
ALCOAST 058/11.
(Posted 16 FEB 2011)
JPMorgan Chase Mortgages: JPMorgan Chase will significantly enhance its programs to help military and veteran customers. Any military borrower who has a question about a JPMorgan Chase loan should call the company's hotline numbers at:
Mortgage questions: 877-469-0110
Credit Card questions: 888-520-3863
All other consumer product questions: 800-242-7399
For more information on the
firm's current programs available to military and veterans, visit
www.chasemilitary.com
(Posted 16 FEB 2011)
Call for Nominations for the 2011 annual
inspirational leadership awards:
Coast Guard nominations are being accepted for
the 2011 CAPT John G. Witherspoon, 2011 MCPO Angela M. McShan,
George R. Putnam, CAPT David Jarvis, and the Douglas Munro awards.
Nominations will be accepted through 11 MAR 2011. For more
information, view
ALCOAST 041/11.
(Posted 14 FEB 2011)
Coast Guard Learning Portal Transition to CGPortal: As of 03 JAN 2011 the CG Learning Portal was integrated with the CG Portal. For more information, please view ALCOAST 601/10: COAST GUARD LEARNING PORTAL TRANSITION TO CGPORTAL or you may contact LT Kevin Hasselman.
Users will access e-learning courseware on a standard workstation through CGPortal in the training and education section.
For remote (home) access, personnel will need to
log into CGPortal to utilize e-learning courseware. Reservists can
access the CGPortal through remote (home) access via CAC reader.
(Posted 12 JAN
11)
Child Care Fee Assistance:
Coast Guard Reserve members who are currently
activated/deployed and whose children are enrolled in a non-DoD
licensed child care program are eligible for child care fee
assistance. For more information, please go to the General Services
Administration website at
http://www.gsa.gov/portal/content/102063
(Posted 04 JAN 2011) (Updated 20 JAN 2011)
Armed Forces Reserve Medal (AFRM) with
"M" Device:
Updated TRICARE
customer support
information Operation Unified Response during Haiti and the
Deepwater Horizon response both qualify for the M devices. For more
information, please view the
Armed Forced Reserve Medal (AFRM) with "M" Device Q&A and
ALCOAST 515/10: AWARD GUIDANCE FOR DEEPWATER HORIZON OIL SPILL
RESPONSE.
(Posted 22 DEC 10)
TRICARE Update:
Updated TRICARE
customer support
information
(Posted 15 DEC 10)
Common Access Card
Remote Access Service (CAC RAS):
To learn more about
CAC RAS, please view the
CAC RAS
article
(Posted 09 DEC 10)
Annual Screening
Questionnaire (ASQ) Requirement:
View the
ASQ Requirement to make sure you are in compliance
(Posted 03 DEC 10)
Commandant's Reserve
Policy Statement: The
Commandant's Reserve Policy
Statement
(Posted 30
NOV 10)
Transfers From
SELRES to IRR/ISL/ASL: Please review
ALCGRSV 051/10 if you are requesting a transfer from the
Selected Reserve to the Individual Ready Reserve (IRR), Inactive
Status List (ISL), or Active Status List (ASL).
(Posted 06 OCT
10)
Reserve Retirement Point Data Available in Direct Access: Reserve retirement point data is now available in Direct Access for self service, command and SPO users. The new DA pages do not replace the Annual Reserve Retirement Points Statement, which is mailed by Pay & Personnel Center (PPC) approximately three months following the end of the reservist's anniversary year. However, they are an excellent way of keeping track of your account, allowing you to spot, and report, problems before the annual paper statement is issued. Here are the navigation and reference guides for the new View Retirement Points pages:
- Self-Service - View My Reserve Points http://www.uscg.mil/ppc/ps/self_service/members/view_my_reserve_points.htm>
- Command Users and SPOs - View Reserve Points http://www.uscg.mil/ppc/ps/self_service/commands/view_reserve_points.htm>
(Posted 04 OCT 10)
TRICARE Suspicious Calls: Recently there has been
a rash
of calls to military personnel from individuals (NFI) who claim to be
with DoD and requested information under the guise of it being a TRICARE
national survey. For more
information click here.
(Posted 30 SEP 10)
TRICARE Retired
Reserve: For the first time, members of the Retired
Reserve who are not yet age 60, the so-called “gray area” retirees,
can purchase TRICARE health coverage for themselves and their
eligible family members with the 1 SEP 2010 launch of TRICARE
Retired Reserve (TRR). To learn more, go to:
http://www.tricare.mil/mediacenter/news.aspx?fid=656
(Posted 01
SEP 10)
PPC Weekend Hours: The Pay & Personnel Center (PPC), Customer Care Branch (CCB) provides one-stop shopping for active duty and reserve pay, travel (including auxiliary and civilian) inquiries, and user support for T-PAX and Direct Access. CCB's Call Center will be staffed and open on the following weekend dates in FY13:
FY 2013 | |
NOV 17-18, 2012 | MAY 18-19, 2013 |
DEC 15-16, 2012 | JUN 8-9, 2012 |
JAN 12-13, 2013 | JUL 20-21, 2013 |
FEB 9-10, 2013 | AUG 17-18, 2013 |
MAR 16-17, 2013 | SEP 21-22, 2013 |
Hours of coverage on the
above weekends (Central Time): Saturday: - Phone Coverage 0800-1130 and 1230 - 1500 - Trouble Tickets Worked 0600-1130 and 1230-1600 Sunday: - Phone Coverage 0800-1130 and 1230 - 1400 - Trouble Tickets Worked 0600-1130 and 1230-1400 |
PPC Customer Care can be reached via telephone at 1-866-PPC-USCG (772-8724). Trouble tickets also may be submitted through the Intranet at http://cgweb.ppc.uscg.mil/ccb/ or via the Internet at http://www.uscg.mil/PPC/ccb/. (Updated 17 SEP 12)