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Local Information

Closed Record System

DOD undersecretary has ordered all MTF to go to a closed medical records system. This removes the patient from record transportation. Implemented DOD wide.

Ensures medical record accountability. Ensures documentation is available to your provider. Ensures the medical readiness for Active Duty Members. It is Government Property.

Your provider will give you a copy of the consult along with copies of appropriate documents in the record to take to your specialty appointment.

What do you get?
Less time waiting at routine appointments! Fire and theft protection! Legal coverage! Improved health care!

Emergency Numbers

  • EMERGENCIES: CALL 911
  • Military Police 878-4755
  • National Suicide Crisis Hotline: 1-800-784-2433

Domestic Abuse & Child Abuse/Neglect:

  • Military Police, 878-4555, Ft Story-422-7141
  • Social Work Service: 314-7910, Ft Story 422-7462 (M-F, 7:30-4:30)
  • Victim Advocates (domestic abuse, sexual assault), 817-6149 weekdays Peninsula 672-3200, Southside 739-6698 evenings/weekends
  • SEXUAL ASSAULT RESPONSE COORDINATOR: 268-8967 (24 hrs)
  • POISON CONTROL CENTER: 1-800-222-1222

Other Information

  • Hampton Roads Appointing Center: 1-866-645-4584
  • Tricare Benefits & Information: 1-877-874-2273
  • Care Coordination Line: 757-314-7680 (M-F, 0700-1600)
  • HIV, STD, Viral Hepatitis, TB: 757-878-4755 (M-F, 0730 – 1630)
  • Installation Operations Center: 757-878-3849
  • Army Emergency Relief: 757-878-3639
  • Naval Medical Center Portsmouth: 757-953-5000 (Information)
  • Langley AFB 1st Medical Operations Squadron: 757-764-6833 (Information)
  • MILITARY ONE SOURCE: 1-800-342-9647
  • AMERICAN RED CROSS: 1-877-272-7337
  • CONSUMER PRODUCT SAFETY HOTLINE: 1-800-638-2772
  • NATIONAL RUNAWAY SWITCHBOARD: 1-800-RUNAWAY
  • Local Resources (SOUTHSIDE): 625-4543 office hrs, 2-1-1 after hours
  • ASK-A-NURSE (RIVERSIDE): 757-595-6363 (Peninsula); 1-800-675-6368 (Toll Free)