Resources
Quick Links
The following documents provide summaries of important topics regarding how to conduct business with the VA. Please reference them when you have specific questions about these subjects.
Authorizations
- Authorizations - A one-page guide to help you better understand the authorization process.
Claims Process
- How to Read a PFRAR – A one page guide on how to read a PFRAR (preliminary fee remittance advice report) and an explanation on information included in a PFRAR.
- Submitting Claims: A Guide – Information on the lifecycle of a claim.
- Claim Appeals Process – A general overview on the process of appealing a claim decision.
Fraud, Waste and Abuse
- What is Fraud, Waste and Abuse – A guide to understanding the impact of fraud, waste and abuse and how you can help
Indian Health Services
- Tribal Guides
- General Information
Maternity Services
- Purple Book – A pregnancy guide prepared by VA and DoD for our pregnant service women and Veterans.
- Clinical Practice Guidelines – A detailed reference guide of current industry best practices for symptoms and diagnoses related to pregnancy.
VA Background Information
- How to Become a Non-VA Community Provider – This one page info sheet provides guidance on how to become a part of the Non-VA Care program.
- Overview of Non-VA Care – A one page information document that provides background information on the Non-VA Care program.
- VA Pharmacy Services – A guide to the VA Pharmacy services and how to help Veterans access their medication.
- VA and Emergency Care – Guidelines on submitting emergency care claims and what the VA is authorized to pay for.
