Contact Us
Contact the Immigrant Visa Section
Street Address (do NOT send documents to this address):
U.S. Consulate General, Consular Section
14 David Flusser, Jerusalem 93392
(Near the former Diplomat Hotel, now the Caprice Diamond Center)
Location via Google Maps.
Free parking is available at the Consular building.
Bus Routes:
• From East Jerusalem: Take bus route #3 from Damascus Gate.
• From West Jerusalem: Take bus route #7 or #8.
Mailing Address: P.O. Box 290, Jerusalem 91002
Fax: (972) (0)2-630-4070
The Visa Section does NOT receive inquiries by telephone.
Interviews for immigrant visas are by appointment only.
We strongly encourage you to review our list of Frequently Asked Questions (FAQ) before contacting our office with specific questions.
If you have a specific question about your case you may contact us via email at: Jerusalemivinquiries@state.gov
Attorneys or Agents with a complete G-28 on file may send inquiries to JerusalemIVAttorneys@state.gov
To improve response times, ALL email inquiries are REQUIRED to include the following information in the SUBJECT LINE of the message: CASE NUMBER, BENEFICIARY’S FULL NAME (i.e. JRS2005205905, John Doe)
Please do NOT send multiple inquires or inquires to both email addresses listed above. We reserve the right to ignore messages from individuals who fail to include the required information in the subject line of their message. Additionally, if you send multiple inquires with the same question we will simply delete your inquires. We make every attempt to answer inquires within five business days.