eAuthentication

Filter Contacts by Agency: Reset

Agency Contacts

For Employees and Contractors, or Customers doing business with a specific USDA Agency, please use one of the contacts listed below.

Agency	Contact Information
APHIS Technical Assistance Center (ATAC)	Phone: 1-877-944-8457 Email: aphisremedy@aphis.usda.gov
ARS	Phone: 1-866-802-4877 Email: helpdesk@ars.usda.gov
FNS	Phone: 1-703-305-1548 Email: Larry.Blim@fns.usda.gov
FS	Phone: US: Toll Free:1-866-945-1354, International: Toll Number 1-801-413-0628 Email: chd@fs.fed.us
NRCS	Phone: 1-970-295-5646 Email:
OCIO	Phone: 1-202-720-8466 Email: Nic.Afshartoos@asoc.usda.gov
RD	Phone: 1-800-457-3642, option #2; then option #2 Email: rd.hd@stl.usda.gov
RMA	Phone: 1-202-690-5881 Email: Alex.Christensen@rma.usda.gov

Application Contacts

If you know the specific application you are attempting to access, please refer to the contact information below.

Application Name	Application Assistance
AMS - WBSCM	Phone: 1-877-WBSCM-4U Email: WBSCMhelp@ams.usda.gov
APHIS - EPERMITS	Phone: ATAC Helpdesk: 1-866-794-2827 Email: ePermitshelp@aphis.usda.gov
FNS - ALERT	Phone: 1-703-305-2273 Email: ALERT.Help@fns.usda.gov
FNS - CUSTOMER ONLINE APPLICATION (OSA)	Phone: 1-877-823-4369 Email: SNAP_RetailerCallCenter@pb.com
FNS - FFAVORS	Phone: Email: Misc: Please contact your FFAVORS account representative; OR send an email to paamagic@dla.mil, with the Subject FFAVORS, OR send an email to FFAVORS@fns.usda.gov, with the Subject FFAVORS
FNS - FPRS	Phone: 1-866-336-3777 Email: FPRS.Support@fns.usda.gov
GSA - GOVTRIP	Phone: Email: Misc: Please contact your agency's travel administrator (FATA). For additional assistance please see the GovTrip website
NFC - EPP	Phone: Email: Misc: Please contact your Agency Servicing Personnel Office (SPO)
NRCS - CUSTOMER SERVICE TOOLKIT	Phone: Email: ToolkitSupport@itc.nrcs.usda.gov
OCFO - WEBTA	Phone: Email: Misc: For first time users please see your time & attendance administrator. For additional assistance please contact WebtaHelpdesk@nfc.usda.gov
OCIO - AGLEARN	Phone: Email: Misc: Please see the AgLearn "Contact Us" page at: http://www.aglearn.usda.gov/
OCIO - EAUTHENTICATION	Phone: 1-800-457-3642 (Option 1) Email: eAuthHelpDesk@ftc.usda.gov
OCIO - LOTUS CONNECTION / USDA CONNECT	Phone: Email: usdaconnect@ocio.usda.gov
RD - GUS	Phone: 1-800-457-3642, option #2; then option #2 Email: rd.hd@stl.usda.gov
RD - MANAGEMENT INTERACTIVE NETWORK CONNECTION (MINC)	Phone: 1-866-600-7984 Email: multifamily@stl.usda.gov