Report Your Results

Upon completion of the credential exam, you must provide the results to:

• Credentials Program Office (pass or failure) (within 30 calendar days of taking exam).Please include score when possible. Email (pass or fail) results to: navycool@navy.mil.
• Your supervisor (pass or fail)
• Your local Approving Official (pass or fail)
• Enlisted– please visit your local PSD for pg-4 entry (pass only) and your local Navy College office for SMART/ETJ entry (pass only)
• Officer– please ensure entry into OSR/ODC (pass only)
• DON Civilians– please ensure copy of certification is provided to your local Human Resources/N1 (pass only)

In most cases, the member must schedule and take the credential exams within 60 calendar days from receipt of your voucher (date the exam was funded). If the member's certification exam process takes longer than 60 days he/she must call or email the Navy's Credentials Program Office (navycool@navy.mil) [(850) 452-6683/6664] in order to request a time waiver for going beyond the 60 calendar day limit. Vouchers not used in the approved timeframe will be recalled and the member will no longer be authorized to use the voucher.

The exam voucher/funding is non-transferable and may only be used by the individual specifically issued, towards the specific exam in which it was funded for. The member may be subject to administrative and/or disciplinary action if he/she attempts unauthorized use of the voucher.

Apply for the Credential and Take the Exam

It is important to note that Navy COOL is not a credentialing organization– you do not sign up for or take exams from Navy COOL. Once you have an approved exam voucher, you are responsible for contacting a credential exam test center (i.e. Pearson VUE, ProMetric, New Horizons, LaserGrade, etc…) to schedule the exam. You must schedule and take your exam within 60 days of issue of the Navy-funded voucher or the voucher expires (unless specifically coordinated with the Navy's Credentials Program Office). The following is a list of test vendors. Navy COOL does not endorse any of the following vendors, but lists them here for your convenience.

Test Vendors

• CATS
• Certiport
• Comira
• KRYTERION
• LaserGrade
• Pearson Vue (off-base testing)
• Pearson Vue (military on-base testing)
• Pearson Vue (map of on-base testing locations)
• Prometric

See the Credential Exams Frequently Asked Questions for anwers to many questions related to credential exams.

Once you have taken the exam and received your results, see step 4 above, "Report Results to Navy COOL" for information about reporting your results.

Navy-Funded Exam Voucher Requests

After you have chosen a credential, you will need to request an exam voucher. The Navy's Credentials Program Office has a limited amount of certification/license exam voucher funds each year. These vouchers will be issued on a "first-come, first-served" basis.

To receive a certification or license exam voucher:

1. Review the Frequently Asked Questions.
2. Make sure you are familiar with the detailed Navy-funded Exam Voucher Program information.
3. Apply for a voucher, using the Voucher Eligibility tool below.
   • Read the items, and check each box to confirm that you meet each criteria.
   • Click Get Form to download the Voucher Request Form Word document.
   • Open the form in Microsoft Word, fill it out, and save your changes.
   • Request that your Commanding Officer or designated E7 or above Command Representative email the completed form to the Credentials Program Office (navycool@navy.mil), or fax it to the Credentials Program Office - (850) 452-6897.

For further explanation of eligibility rules and the Navy-funded Exam Voucher Program, see the Costs and Resources page.

Once you have an approved exam voucher, go to step 3 above, "Apply for Credential and Take Exam" for instructions on applying to take the exam with the credentialing agency or testing service.

Pre-Approved Reimbursement Requests

For information on obtaining reimbursements for exam fees, see Exam Reimbursement Program information, or refer to the Costs and Resources page.

Navy COOL Voucher Eligibility Tool

You must receive approval for a voucher from the Navy Credentials Program Office BEFORE registering for, scheduling or taking an exam, or taking any other action that requires payment. Failure to receive voucher approval in advance may mean that you have to pay for an exam yourself, without reimbursement from the Navy.

Check off each item below to affirm you are eligible to request a voucher, then click Get Form.

I am enlisted U.S. Navy active duty or Navy Reserve, but not IRR (may be Officer, or DoN Civilian for mandatory Information Assurance Workforce (IAWF) certifications)

I meet one of the following criteria:

• I am in the appropriate Enlisted Rating/Officer Designator/Civil Service Series or collateral duty/out of rate assignment to which the credential is mapped.
• I am currently working in, or have been assigned to a position to which the credential is mapped.
• I have prior documented experience in a position to which the credential is mapped (for credentials outside of my specific rating, the credential has relevance or applicability to the current or future needs of the command or the Navy). Officers and DoN Civilians are currently ONLY funded for IAWF credentialing exams.

I meet the credentialing agency's requirements for this credential.

My Commanding Officer or Command-designated E7 or above approving official (Command IAM for IAWF personnel) will validate, before authorizing the request (note: ALL of the following criteria apply to Active Duty and Reserve personnel. For DoN Civilian IAWF, only the service obligation criteria below apply):

• I have passed my most recent advancement exam.
• I have passed, or been medically waived from, my most recent physical fitness assessment.
• I have not received a judicial or courts martial punishment within the past 6 months.
• I have been recommended for promotion or advancement on my most recent performance evaluation.
• I have, at a minimum, one year remaining on my enlistment or military service obligation at the time I receive the certification for which I am requesting funding. (ERB Waivers will be considered by the Navy's Credentials Program Office, as well as other cases stated in OPNAVINST 1540.56a)

The credential I want is in a Funded section with a resource icon next to the section heading.

Please ensure you have met all eligibility requirements and check each box before getting the form

Note: If you do not meet the above criteria, you may be eligible for a waiver IAW OPNAVINST 1540.56a. Review Time of Service Info to see if you're eligible.